Bug 142409 - Created letterhead template in Libre Office Writer, client uses MS 365 for macOS and can't type in it
Summary: Created letterhead template in Libre Office Writer, client uses MS 365 for ma...
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.4.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-05-21 13:37 UTC by Lisa Raymond
Modified: 2021-08-13 11:45 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Libre Writer, Bug 142409: requested documents attached (183.51 KB, application/zip)
2021-05-28 22:57 UTC, Lisa Raymond
Details
Screenshot of document in Word Online (85.42 KB, image/png)
2021-05-31 07:32 UTC, Alex Thurgood
Details

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Description Lisa Raymond 2021-05-21 13:37:48 UTC
I created a letterhead template in Writer and saved to a .docx and .dotx format for my client. I didn't know the client uses Apple/Mac, new this year and likely on MS Office 365 for Mac. They can't type in the document - how do I save it for their use?
Comment 1 steve 2021-05-25 09:04:56 UTC
Please attach a sanitized test file to reproduce the problem. If you are also using MS Office, can you check how the file behaves for you.
Comment 2 Lisa Raymond 2021-05-28 22:57:31 UTC
Created attachment 172424 [details]
Libre Writer, Bug 142409: requested documents attached

I don't know what you meant by "sanitized" but I have attached the files here for your review, both the .dotx and .docx. Thank you for your help.
Comment 3 QA Administrators 2021-05-29 04:54:09 UTC Comment hidden (obsolete)
Comment 4 steve 2021-05-30 09:51:55 UTC
Tested on macOS 11.4 and LO 7.1.3.2 and was able to edit document just fine.

Can you double check with LO 7.1.3.2 from https://www.libreoffice.org/download/download/

Version: 7.1.3.2 / LibreOffice Community
Build ID: 47f78053abe362b9384784d31a6e56f8511eb1c1
CPU threads: 8; OS: Mac OS X 10.16 | 11.4; UI render: default; VCL: osx
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Calc: threaded
Comment 5 Alex Thurgood 2021-05-31 07:32:32 UTC
The document can be edited just fine in Word for Mac 16.49 (21050901).

However, in Office365 online, the document opens as displayed in the enclosed screenshot, with the footer image overlying the header image, and seemingly not being editable. This is due to the "inline" attribute being assigned to the header and footer when loaded into Word Online.

Word Online only has the following image placement attributes:

Aligned with text (inline)
Left justified
Right justified
Behind text
In front of text

This appears to be a particular behaviour of Word Online, as the on-disk version of Word for Mac (version 16.49) doesn't show this behaviour and displays the document correctly when loaded.

FWIW, the online loaded document can be edited, but it is disconcerting for the user.

What it does show though, is that one can not assume that a document in docx format which displays normally in the on-disk version of Word will be similarly displayed in the online version of Word.
Comment 6 Alex Thurgood 2021-05-31 07:32:59 UTC
Created attachment 172473 [details]
Screenshot of document in Word Online
Comment 7 steve 2021-06-02 09:29:58 UTC
Wondering if this is notourbug as the problem lies with Office 365 behavior over which LO has no control.
Comment 8 Lisa Raymond 2021-06-04 03:12:15 UTC
I was wondering that also. It might be easier to take out a subs for MS Office 365 and create the letterhead for the client, and I'm not sure that can be read across to Mac since I'm on a Windows. Theoretically, it shouldn't matter, but I've worked with MS Office in some format since 1992 - somewhere, it tends to matter.
Comment 9 Roman Kuznetsov 2021-08-13 11:45:58 UTC
(In reply to steve from comment #7)
> Wondering if this is notourbug as the problem lies with Office 365 behavior
> over which LO has no control.

NOTABUG  even, because desktop MSO can open it, it's a problem in online 365 office