Bug 142610 - Incredibly, painfully, slow opening a small ODT file of less than one page (simple text, no graphics)
Summary: Incredibly, painfully, slow opening a small ODT file of less than one page (s...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.3.2 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-06-01 20:38 UTC by orc4hire
Modified: 2022-02-21 03:34 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description orc4hire 2021-06-01 20:38:54 UTC
Description:
With LibreOffice already open, opening a small ODT file of less than one page (simple text, no graphics) takes more than 30 seconds of spinning beachball slowness.  Unless it simply crashes, which it does about 1/3 of the time.

Steps to Reproduce:
1. Open LibreOffice
2. Open a document
3. Having some reading material on hand, because this is going to be a while

Actual Results:
Glacial slowness that makes Microsoft Word look nimble and sprightly.

Expected Results:
Open without needing snacks and reading material for the wait.


Reproducible: Always


User Profile Reset: No



Additional Info:
Being this slow for files this small (under 20 kb--that's KILObytes) must take serious and dedicated effort.  Wordstar on my old 8088 Trash-80, reading from a 5 1/4" floppy disk was WAY faster.
Comment 1 [REDACTED] 2021-06-02 13:33:52 UTC
-Did you try safe mode / reset your user profile?
-Did you provide "Full Disk Access" to LibreOffice.app`
Comment 2 [REDACTED] 2021-06-02 13:39:09 UTC
No repro

Version: 7.1.3.2 / LibreOffice Community
Build ID: 47f78053abe362b9384784d31a6e56f8511eb1c1
CPU threads: 4; OS: Mac OS X 10.16; UI render: default; VCL: osx
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 3 orc4hire 2021-06-02 14:54:34 UTC
Yes.  Tried creating a small test document, same problem.

Have narrowed the problem down to picking the document from the Recent Files dialogue that pops up on program open. Happens with .RTF files too. Doesn't happen when selecting File, Open and selecting a file from the picker dialogue. Does happen when selecting from File, Recent Documents.

In short, loading even very tiny files from Recent Documents is incredibly slow on the Mac version.
Comment 4 [REDACTED] 2021-06-02 15:37:26 UTC
(In reply to orc4hire from comment #3)

> 
> In short, loading even very tiny files from Recent Documents is incredibly
> slow on the Mac version.

But this is an indicator that the problem is within your LibreOffice user profile, since the recent document list is part of the file "registrymodifications.xcu" in you user profile (/Users/<username>/Library/Application Support/LibreOffice/4/user). In consequence, I'm confused about what "Yes" in your last comment does really mean with respect to "reset of user profile".
Comment 5 orc4hire 2021-06-02 15:40:08 UTC
An answer to your question
Comment 6 QA Administrators 2021-06-03 03:56:14 UTC Comment hidden (obsolete)
Comment 7 Roman Kuznetsov 2021-07-24 17:55:09 UTC
Please attach an example file
Comment 8 QA Administrators 2022-01-21 03:38:04 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2022-02-21 03:34:25 UTC
Dear orc4hire,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp