Bug 143325 - Lost screen prints from odt file
Summary: Lost screen prints from odt file
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Image-Caching
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Reported: 2021-07-12 21:47 UTC by Lew
Modified: 2021-07-13 17:05 UTC (History)
0 users

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Crash report or crash signature:


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Description Lew 2021-07-12 21:47:28 UTC
Since Oct 2020 I've kept a Writer file with screen clips of stock charts to study price behavior. 83 pages. Landscape, usually one clip per page. Sometimes I add drawings (arrows, lines, rectangles, text) onto/over the clip. Never any problems. Other LO files open. Today -- in the middle of a session -- I lost almost all of the screen clips. It still had the normal Writer text, drawings -- and some old screen clips. I saw it when I switched to that window, and they were gone. In place of the last one, I saw "Read error" where the upper left of the clip had been. I closed LO and tried the file again. The "Read error" message was gone, but still no clips. I rebooted the machine and tried again. Still no charts. I was able to add another chart where I had planned to, and it persists when I close/open LO. But all the other ones are still gone. (This is a 64 bit Intel i7-10750H CPU, not AMD64 as in the Hardware menu.)

Actual Results:
No screen clips appear

Expected Results:
Screen clips should appear

Reproducible: Sometimes

User Profile Reset: Yes

Additional Info:
Version: (x64) / LibreOffice Community
Build ID: 8a45595d069ef5570103caea1b71cc9d82b2aae4
CPU threads: 12; OS: Windows 10.0 Build 19041; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL

The caption for "Version Information" could be "Click here for Version version information". I just took a chance clicking the icon. When I take chances like that, it doesn't always go well, so I like explicit instructions. I'm glad that LO hasn't given me much cause to do this.
Comment 1 Lew 2021-07-12 21:50:15 UTC
"Reproducible" should be all the time.
Comment 2 Lew 2021-07-12 23:32:48 UTC
A backup version of the file is clean, and I'm using that now.
Comment 3 Timur 2021-07-13 17:05:01 UTC
This looks grave. But as a report is of little value because:
1. bug has no steps to be reproducible 
2. there were other image loss bugs (please search also closed) that were also closed. 

Sorry, but I don't see action here so it can only be closed.