Description: Go to the menu "File \ Wizards \ Letter" the window does not open Steps to Reproduce: 1.Go to the menu "File \ Wizards \ Letter" 2.The window does not open, there is an error in the logs Actual Results: warn:toolkit.helper:28772:28772:toolkit/source/helper/unowrapper.cxx:185: UnoWrapper::SetWindowInterface: there is already a WindowPeer/ComponentInterface for this VCL window warn:fwk.loadenv:28772:28772:framework/source/loadenv/loadenv.cxx:202: caught LoadEnvException 6 "interaction request", com.sun.star.task.ErrorCodeRequest "/tinderbox/buildslave/source/libo-master/sfx2/source/doc/objmisc.cxx:1699" while loading <file:///opt/libreofficedev7.3/program/../share/template/common/wizard/letter/bus-elegant_l.ott> Traceback (most recent call last): File "/opt/libreofficedev7.3/program/wizards/text/TextDocument.py", line 152, in getPageSize xNameAccess = self.xTextDocument.StyleFamilies AttributeError: 'NoneType' object has no attribute 'StyleFamilies' Traceback (most recent call last): File "/opt/libreofficedev7.3/program/wizards/text/TextDocument.py", line 143, in loadAsPreview self.xTextDocument.CurrentController.ViewSettings.ZoomType = ENTIRE_PAGE AttributeError: 'NoneType' object has no attribute 'CurrentController' Traceback (most recent call last): File "/opt/libreofficedev7.3/program/wizards/letter/LetterWizardDialogImpl.py", line 132, in startWizard self.setConfiguration() File "/opt/libreofficedev7.3/program/wizards/letter/LetterWizardDialogImpl.py", line 781, in setConfiguration self.optBusinessLetterItemChanged() File "/opt/libreofficedev7.3/program/wizards/letter/LetterWizardDialogImpl.py", line 256, in optBusinessLetterItemChanged self.lstBusinessStyleItemChanged() File "/opt/libreofficedev7.3/program/wizards/letter/LetterWizardDialogImpl.py", line 331, in lstBusinessStyleItemChanged self.setElements(False) File "/opt/libreofficedev7.3/program/wizards/letter/LetterWizardDialogImpl.py", line 812, in setElements self.txtTemplateNameTextChanged() File "/opt/libreofficedev7.3/program/wizards/letter/LetterWizardDialogImpl.py", line 633, in txtTemplateNameTextChanged xDocProps = self.myLetterDoc.xTextDocument.DocumentProperties AttributeError: 'NoneType' object has no attribute 'DocumentProperties' Expected Results: A dialog box will open Reproducible: Always User Profile Reset: No Additional Info: Version: 7.3.0.0.alpha0+ / LibreOffice Community Build ID: 5aa74aa1e6fac571f99146ebcb6adc9feb1459ad CPU threads: 2; OS: Linux 5.4; UI render: default; VCL: gtk3 Locale: ru-RU (ru_RU.UTF-8); UI: en-US TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2021-07-28_19:35:14 Calc: threaded
On pc Debian x86-64 with master sources udpated today, I don't reproduce this. Could you apply this https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile and give a new try? Also, could you confirm you got the file bus-elegant_l.ott in /opt/libreofficedev7.3/program/../share/template/common/wizard/letter/ and it has readable right
"Restart in Safe Mode" reproduced. :/opt/libreofficedev7.3/share/template/common/wizard/letter$ ls -l итого 288 -rw-r--r-- 1 root root 37129 июл 29 05:07 bus-elegant_l.ott -rw-r--r-- 1 root root 37372 июл 29 05:07 bus-modern_l.ott -rw-r--r-- 1 root root 37391 июл 29 05:07 bus-office_l.ott -rw-r--r-- 1 root root 18939 июл 29 05:07 off-elegant_l.ott -rw-r--r-- 1 root root 18651 июл 29 05:07 off-modern_l.ott -rw-r--r-- 1 root root 18720 июл 29 05:07 off-office_l.ott -rw-r--r-- 1 root root 48269 июл 29 05:07 pri-bottle_l.ott -rw-r--r-- 1 root root 24147 июл 29 05:07 pri-mail_l.ott -rw-r--r-- 1 root root 19333 июл 29 05:07 pri-marine_l.ott -rw-r--r-- 1 root root 12441 июл 29 05:07 pri-redline_l.ott
Thank you for your feedback, I don't have more question, I must recognize I'm stuck here. Hopefully someone will certainly have an idea.
No repro Version: 7.3.0.0.alpha0+ / LibreOffice Community Build ID: 36efb384a66b6dd645e0ae80fd7df68370a9dc8b CPU threads: 4; OS: Linux 5.11; UI render: default; VCL: gtk3 Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US Calc: threaded
Reproduced, including in safe mode. Version: 7.3.0.0.alpha0+ / LibreOffice Community Build ID: b2130ad3fda841c68a0436fbddf29bcedede0af5 CPU threads: 2; OS: Linux 5.4; UI render: default; VCL: gtk3 Locale: ru-RU (ru_RU.UTF-8); UI: en-US TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2021-08-09_13:03:07 Calc: threaded Not playable on version bibisect (she is older): Version: 7.3.0.0.alpha0+ / LibreOffice Community Build ID: c97bdca2d7abf30a99c45192b8f49c5bf76ca035 CPU threads: 2; OS: Linux 5.4; UI render: default; VCL: gtk3 Locale: ru-RU (ru_RU.UTF-8); UI: en-US Calc: threaded
The dialog box opened and I could create a letter from the template. No repro in Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community Build ID: 0224d859b8a497779611cc15943c017ec42f9b90 CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win Locale: fi-FI (fi_FI); UI: en-US Calc: CL and Version: 7.2.0.4 (x64) / LibreOffice Community Build ID: 9a9c6381e3f7a62afc1329bd359cc48accb6435b CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: default; VCL: win Locale: fi-FI (fi_FI); UI: en-US Calc: threaded
(In reply to Anton F from comment #2) > "Restart in Safe Mode" reproduced. > > :/opt/libreofficedev7.3/share/template/common/wizard/letter$ ls -l > итого 288 > -rw-r--r-- 1 root root 37129 июл 29 05:07 bus-elegant_l.ott > -rw-r--r-- 1 root root 37372 июл 29 05:07 bus-modern_l.ott > -rw-r--r-- 1 root root 37391 июл 29 05:07 bus-office_l.ott > -rw-r--r-- 1 root root 18939 июл 29 05:07 off-elegant_l.ott > -rw-r--r-- 1 root root 18651 июл 29 05:07 off-modern_l.ott > -rw-r--r-- 1 root root 18720 июл 29 05:07 off-office_l.ott > -rw-r--r-- 1 root root 48269 июл 29 05:07 pri-bottle_l.ott > -rw-r--r-- 1 root root 24147 июл 29 05:07 pri-mail_l.ott > -rw-r--r-- 1 root root 19333 июл 29 05:07 pri-marine_l.ott > -rw-r--r-- 1 root root 12441 июл 29 05:07 pri-redline_l.ott Why are these owned by root? Could it be the problem? I checked out the exact commit you mentioned and ran in 7.3 bibisect repo with gtk3, but I don't reproduce the problem.
I have not changed the rights or owner, but apparently the problem is reproduced only with me, which is strange. The problem itself is not critical for me. I just started a bug that I accidentally discovered while checking another defect. Therefore, if this bug does not cause problems for other users, I think it can be ignored. If any additional information can help you - ask, please, I will try to help you.
I can reproduce this with 7.2.2.2, though I'm not sure where the issue comes from in terms of Java or Python versions. Anton, what python version are you using for the build/runtime?
(In reply to James Beddek from comment #9) > I can reproduce this with 7.2.2.2, though I'm not sure where the issue comes > from in terms of Java or Python versions. Anton, what python version are you > using for the build/runtime? I have two of them. How to understand which one is used for the office(build/runtime)? nafanz@nafanz-desktop:~$ python --version Python 2.7.17 nafanz@nafanz-desktop:~$ python3 --version Python 3.9.2
(In reply to Buovjaga from comment #7) > Why are these owned by root? Could it be the problem? I see it is in system directory, not user's home directory, thus it should be owned by root.
Hello Anton, a new major major release of LibreOffice is available since this bug was reported. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version. Kevin, you could reproduce it with 7.2.2.2. Are you still able to reproduce it with LO 7.5?
Dear Anton F, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Anton F, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp