Description: Libreoffice crashes after opening a document, no matter which component is opened. I guess its a rendering issue. The stack-trace points to an qt function . (trace is attatched) Using "SAL_USE_VCLPLUGIN=gen libreoffice" to start libreoffice works with no problem. Reinstallation of libreoffice and qt did not help. Steps to Reproduce: 1. /usr/lib/libreoffice/program/soffice.bin --norestore --writer Actual Results: crashes instantly, restore mode flashes up, crashes again Expected Results: start normally, open new document Reproducible: Always User Profile Reset: Yes Additional Info: Operating System: Manjaro Linux KDE Plasma Version: 5.22.5 KDE Frameworks Version: 5.85.0 Qt Version: 5.15.2 Kernel Version: 5.9.16-1-MANJARO (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Core™ i5-1035G1 CPU @ 1.00GHz Memory: 7.4 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics libreoffice: Version: 7.1.5.2 / LibreOffice Community Build ID: 10(Build:2) CPU threads: 8; OS: Linux 5.9; UI render: default; VCL: kf5 Locale: de-DE (de_DE.UTF-8); UI: de-DE 7.1.5-2 Calc: threaded
Created attachment 174922 [details] valgrind report
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
I had reset the profile, which did not help either. This problem also exists in version 7.1.6.2.0+, although the strace looks a bit different here.
Created attachment 175454 [details] strace of Version 7.1.6.2
Does it work if you launch LibreOffice from commandline with 'SAL_USE_VCLPLUGIN=gen' ?
Yes, it does for both versions
Does it crash with the newer 7.2 or 7.3, or even master versions?
Both versions LibreOffice 7.2.5.2.0 20(Build:2) and LibreOffice 7.3.0.3 30(Build:3) don't work out of the box and terminate in a coredump (backtraces attached). Using SAL_USE_VCLPLUGIN=gen or SAL_USE_VCLPLUGIN=gtk3 does work without any problems though.
Created attachment 178302 [details] Backtrace of version 7.2.5
Created attachment 178303 [details] Backtrace of version 7.3.0
Looking at the gdb traces, two problems with Java are visible: 1. These warnings: warning: the debug information found in "/usr/lib/jvm/java-11-openjdk/lib/server/libjvm.debuginfo" does not match "/usr/lib/jvm/java-11-openjdk/lib/server/libjvm.so" (CRC mismatch). ... (A similar problem is discussed here: https://access.redhat.com/solutions/333463) 2. Segfault at libjvm.so: Thread 1 "soffice.bin" received signal SIGSEGV, Segmentation fault. 0x00007fff6c85362d in ?? () #0 0x00007fff6c85362d in () #1 0x0000000000000246 in () #2 0x00007fff6c853724 in () #3 0x00007fff89f956a8 in () at /usr/lib/jvm/java-11-openjdk/lib/server/libjvm.so #4 0x00007fffffffa7f0 in () #5 0x00007fff89bf5689 in () at /usr/lib/jvm/java-11-openjdk/lib/server/libjvm.so A similar problem with 32 bit Java is discussed here: https://ask.libreoffice.org/t/libreoffice-base-crashes-on-32bit-linux/27032/5 I think it helps that you test LibreOffice with another 64 bit JRE (or even without a JRE) to see if the problem is caused by a JRE problem/misconfiguration. You can download JDK (which also includes JRE) from several sources, including: https://developers.redhat.com/products/openjdk/download https://learn.microsoft.com/en-us/java/openjdk/download https://www.oracle.com/java/technologies/downloads/ https://adoptium.net/
Dear florian.k2000, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear florian.k2000, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp