Bug 144440 - Complete user interface text is badly rendered (snap)
Summary: Complete user interface text is badly rendered (snap)
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.2.0.4 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-09-11 07:02 UTC by Mathias Schindler
Modified: 2022-10-13 10:54 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot depicting the bad rendering (30.59 KB, image/png)
2021-09-11 07:02 UTC, Mathias Schindler
Details

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Description Mathias Schindler 2021-09-11 07:02:21 UTC
Description:
All the user interface text, such as menus or other text is rendered very badly, making it hard next to impossible to read

Steps to Reproduce:
1. start libreoffice


Actual Results:
Text is rendered badly (see attached screenshot)

Expected Results:
Properly rendered text


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: de
Module: StartModule
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Comment 1 Mathias Schindler 2021-09-11 07:02:59 UTC
Created attachment 174966 [details]
Screenshot depicting the bad rendering
Comment 2 Roman Kuznetsov 2021-09-11 10:14:21 UTC
Please write here info from LibreOffice's Help-About dialog like (use Copy button there)

Version: 7.3.0.0.alpha0+ / LibreOffice Community
Build ID: 3749d9af3745c0eaff7239e379578e4e2af89e9d
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: ru-RU (ru_RU.UTF-8); UI: en-US
TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2021-09-09_07:27:56
Calc: threaded

and say us what Linux distro do you use?

I have no that problem in Xubuntu 20.04
Comment 3 Mathias Schindler 2021-09-11 10:26:39 UTC
The distribution is Ubuntu 21.10, but the rendering issues appear on another computer running Ubuntu 21.04 as well.

Checking OpenCL does not change the issue.
Comment 4 Mathias Schindler 2021-09-11 10:27:34 UTC
Version: 7.2.0.4 / LibreOffice Community
Build ID: fa0a9af5681a0acc7909a705f92c1ada8a658552
CPU threads: 8; OS: Linux 5.13; UI render: default; VCL: gtk3
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Calc: threaded
Comment 5 Mathias Schindler 2021-09-11 10:31:11 UTC
(In reply to Roman Kuznetsov from comment #2)
> Please write here info from LibreOffice's Help-About dialog like (use Copy
> button there)
> 
> Version: 7.3.0.0.alpha0+ / LibreOffice Community
> Build ID: 3749d9af3745c0eaff7239e379578e4e2af89e9d
> CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3
> Locale: ru-RU (ru_RU.UTF-8); UI: en-US
> TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time:
> 2021-09-09_07:27:56
> Calc: threaded
> 
> and say us what Linux distro do you use?
> 
> I have no that problem in Xubuntu 20.04

And another PC:

Version: 7.2.0.4 / LibreOffice Community
Build ID: fa0a9af5681a0acc7909a705f92c1ada8a658552
CPU threads: 16; OS: Linux 5.13; UI render: default; VCL: gtk3
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Calc: threaded
Comment 6 QA Administrators 2021-09-12 03:49:46 UTC Comment hidden (obsolete)
Comment 7 Mathias Schindler 2021-09-20 12:59:29 UTC
I would like to clarify that apparently this behaviour applies to the Libreoffice version supplied by snap in Ubuntu (https://snapcraft.io/libreoffice).

Having installed Libreoffice via apt, the rendering is fine.

Version: 7.2.1.2 / LibreOffice Community
Build ID: 20(Build:2)
CPU threads: 16; OS: Linux 5.13; UI render: default; VCL: x11
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Ubuntu package version: 1:7.2.1-0ubuntu2
Calc: threaded
Comment 8 Buovjaga 2022-10-13 10:54:53 UTC
(In reply to Mathias Schindler from comment #7)
> I would like to clarify that apparently this behaviour applies to the
> Libreoffice version supplied by snap in Ubuntu
> (https://snapcraft.io/libreoffice).
> 
> Having installed Libreoffice via apt, the rendering is fine.
> 
> Version: 7.2.1.2 / LibreOffice Community
> Build ID: 20(Build:2)
> CPU threads: 16; OS: Linux 5.13; UI render: default; VCL: x11
> Locale: de-DE (de_DE.UTF-8); UI: de-DE
> Ubuntu package version: 1:7.2.1-0ubuntu2
> Calc: threaded

As it's a packaging bug, please report it to Ubuntu: https://bugs.launchpad.net/ubuntu/+source/libreoffice/