Bug 144527 - LibreOffice crashes when opening ALL file types
Summary: LibreOffice crashes when opening ALL file types
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.2.0.4 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-09-16 05:40 UTC by Steen
Modified: 2021-09-17 06:52 UTC (History)
1 user (show)

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Description Steen 2021-09-16 05:40:52 UTC
I currently successfully use version 7.0.6.
In May, I upgraded to 7.1 and it installed perfectly, but every time I try to open a file (either from the recent document window OR from my documents folder), LO crashes. 
I reverted back and every worked fine for 4 months with 7.0. 
Today I installed 7.2.4, hoping for a fix, but the same thing happens. 
I can create new documents, but if I try to open an existing Writer or Impress file LO crashes.
I clicked on file Bug report but I don't think anything happened.
Comment 1 Telesto 2021-09-16 07:48:23 UTC
Thanks for the report
This sounds like an user profile corruption. Please reset the profile https://wiki.documentfoundation.org/UserProfile
Comment 2 Steen 2021-09-16 22:25:51 UTC
My previous problem was with 7.2.0.4. 
Changed the name of the /USER folder to /USER-old, I also downloaded 7.2.1-- 
And it seems to be working fine. I don't know which change was responsible for the success, but thank you for the help.
Comment 3 Timur 2021-09-17 06:52:47 UTC
It just happens, not too frequent but it does. 
So when you report via https://bugs.documentfoundation.org/enter_bug.cgi you are asked for User Profile Reset. 
I close this (we don't know what caused the bug and it is not investigated without reproducible steps).