Description: In the lastest versions of win-x64 bit LibreOffice 7.1.x and 7.2.x, .docx files cannot be opened. A complete crash with the restart of the program. The same files are normally opened and edited, saved, etc. in earlier versions, for example 7.0.4. OS-Win7-x64, clean installation. Steps to Reproduce: 1.clean installation, all default 2.opening .docx file 3. Actual Results: cannot open docx in 7.2.2 reinstall 7.0.4 and working in it Expected Results: open docx in new version Reproducible: Always User Profile Reset: No Additional Info: no other tests
1. Please attach some example DOCX here 2. Are you sure you can just start your LibreOffice without opening of any existing document?
Anothe version test Win7-64 bit, 7.1.6.2 Anothe PC, clean installation, AMD64 - this problem is present. Сигнатура проблемы: Имя события проблемы: APPCRASH Имя приложения: soffice.bin Версия приложения: 7.1.6.2 Отметка времени приложения: 6135e2a5 Имя модуля с ошибкой: skialo.dll Версия модуля с ошибкой: 7.1.6.2 Отметка времени модуля с ошибкой: 61353cf8 Код исключения: c000001d Смещение исключения: 000000000052b9c0 Версия ОС: 6.1.7601.2.1.0.256.1 Код языка: 1049 Дополнительные сведения 1: 5a41 Дополнительные сведения 2: 5a41c51d9bd69181daf1841feb241a4e Дополнительные сведения 3: 9293 Дополнительные сведения 4: 9293315362e95195c47ac496cb014c8d
Created attachment 175754 [details] example, normal worked and saved in v-7.0.4
2. Are you sure you can just start your LibreOffice without opening of any existing document? I tested this. I cannot start Writer without any document. LibreOffice can start general window. Writer crash. Calc can start without any document new document. Version 7.1.1.2 crashed without any details with empty string to send report. Version 7.1.6.2 show windows as copied upper. Version 7.2.2 crashed as 7.1.1.2 without any details... Version 7.0.1.x i have not tested. Version 7.0.6.2 working normally.
> Version 7.0.1.x i have not tested. -wrong 7.1.0.x not tested -correctly.
Try this please: https://antilibreoffice.blogspot.com/2021/10/windows-7-libreoffice-71.html
And please say what videocard do you use as you have the problem with skia.dll. Is it some AMD card?
7.2.2 works. The problem is resolved by installing KB3063858. Thank`s. Can it be include KB3063858 in future releases? Видеокарты ATI Radeon HD3200 (отчёт об ошибке был с неё), AMD Radeon 6650M, AMD Radeon HD6620G ноутбучные. С ними получается не связано, не хватало именно пакета обновлений. Могут ли включить этот пакет в установщик или его всегда надо устанавливать отдельно? В процессе установки устанавливаются и другие пакеты, например kb2999226, из установщика LibreOffice.
*** This bug has been marked as a duplicate of bug 144902 ***