Bug 147000 - Creating a WebDAV remote service with incorrect settings does not give any feedback
Summary: Creating a WebDAV remote service with incorrect settings does not give any fe...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.6.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: WebDAV
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Reported: 2022-01-26 11:57 UTC by Stéphane Guillou (stragu)
Modified: 2025-01-03 03:11 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Stéphane Guillou (stragu) 2022-01-26 11:57:04 UTC
Description:
Creating a WebDAV remote file service with incorrect settings does not give any feedback indicating the connection failed.

Steps to Reproduce:
1. File > Open Remote...
2. Manage services > Add service
3. Add a WebDAV service that does not exist by filling in all the necessary fields, click "OK"

4.

Actual Results:
Nothing happens, there is no message to say that LibreOffice failed to connect using the specified settings.

Expected Results:
A popup informs the user of the connection failing, and ideally provides the actual error with a helpful message.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
To connect to my NextCloud, I use the following settings:

- Type: WebDAV
- Host: nextcloud.instance.url (no HTTP(S) at the beginning)
- Secure connection ticked (which changes the port to 443)
- Label: label of your choice
- Root: remote.php/dav/files/USERNAME/

You can try using the exact same text as above to test with settings that won't connect you to anything.
Comment 1 Stéphane Guillou (stragu) 2022-01-26 12:00:13 UTC
LibreOffice could also give visual feedback letting the user know it is trying to connect, before showing the error message.

Earliest version affected I could test:

Version: 7.0.6.2
Build ID: 00(Build:2)
CPU threads: 8; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: en-AU (en_AU.UTF-8); UI: en-US
Ubuntu package version: 1:7.0.6-0ubuntu0.18.04.1_lo1
Calc: threaded

But also in:

Version: 7.3.0.2 / LibreOffice Community
Build ID: f1c9017ac60ecca268da7b1cf147b10e244b9b21
CPU threads: 8; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: threaded
Comment 2 Stéphane Guillou (stragu) 2022-08-11 10:14:53 UTC
Still reproducible in:

Version: 7.4.0.2 / LibreOffice Community
Build ID: 1512ce97d7ed39dce3121f7e15651fd8895f950e
CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: threaded

Using erroneous settings with e.g. Google Drive gives an error message.
Comment 3 Buovjaga 2023-01-03 11:06:22 UTC
Repro

Arch Linux 64-bit, X11
Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 88ebc324a51f16df0248d6a0d53d2169b1995dda
CPU threads: 8; OS: Linux 6.1; UI render: default; VCL: kf5 (cairo+xcb)
Locale: fi-FI (fi_FI.UTF-8); UI: en-US
Calc: threaded Jumbo
Built on 3 January 2023
Comment 4 QA Administrators 2025-01-03 03:11:03 UTC
Dear Stéphane Guillou (stragu),

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


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Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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