Overview: The LibreOffice process frequently hangs after copying text from LibreOffice and pasting to a destination within LibreOffice or to an external program. Steps to reproduce: 1) Select text within a document. 2) Copy the text using the standard keyboard shortcut (ctrl-c) 3) Navigate to another place within LibreOffice or to another external program. 4) Paste the text into the destination using the standard keyboard shortcut (ctrl-v). Actual results: 1) LibreOffice hangs indefinitely. 2) The destination program hangs (if not LibreOffice). 3) Kill the LibreOffice process. 4) The destination program resumes operation. 5) Copied text does not successfully paste to its destination. Result notes: 1) This generally occurs after about three copy/paste operations. 2) Appears to be more reproducible when copying a larger quantity of text. Expected results: 1) Program should copy and paste without hanging. 2) Copied text should appear at its destination Attempted troubleshooting: 1) Disable Java runtime 2) Reset the user profile 3) Restart LibreOffice in safe mode with Configure > Disable hardware acceleration selected. 4) Uninstall and reinstall LibreOffice 5) Upgrade from LibreOffice 7.2.5.2 to 7.3.0.3 6) IRC chat with lo-qa-tg1 Build Date & Hardware: 1) LibreOffice 7.2.5.2 2) Mac OS X 11.5.2 Crash data: After hang, forced crash reporter via kill -6 26785 (SIGABRT) Thread 1 Crashed:: PipeIPC 0 libsystem_kernel.dylib 0x00007fff202e092e __pthread_kill + 10 1 libsystem_pthread.dylib 0x00007fff2030f5bd pthread_kill + 263 2 libsystem_c.dylib 0x00007fff20264406 abort + 125 3 libuno_sal.dylib.3 0x000000010f5eaff7 (anonymous namespace)::signalHandlerFunction(int, __siginfo*, void*) (.cold.1) + 39 4 libuno_sal.dylib.3 0x000000010f5deae3 (anonymous namespace)::signalHandlerFunction(int, __siginfo*, void*) + 691 5 libsystem_platform.dylib 0x00007fff20354d7d _sigtramp + 29 6 ??? 0x000000000000ffff 0 + 65535 7 libsofficeapp.dylib 0x000000010f655f81 desktop::PipeIpcThread::execute() + 65 8 libuno_salhelpergcc3.dylib.3 0x000000011016dabb salhelper::Thread::run() + 27 9 libuno_salhelpergcc3.dylib.3 0x000000011016dc2f threadFunc + 15 10 libuno_sal.dylib.3 0x000000010f5e19fa osl_thread_start_Impl(void*) + 122 11 libsystem_pthread.dylib 0x00007fff2030f8fc _pthread_start + 224 12 libsystem_pthread.dylib 0x00007fff2030b443 thread_start + 15 Thread 1 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x000070000854e000 rcx: 0x000070000854d868 rdx: 0x0000000000000000 rdi: 0x0000000000003b2f rsi: 0x0000000000000006 rbp: 0x000070000854d890 rsp: 0x000070000854d868 r8: 0x000070000854c8a8 r9: 0x0000000000000010 r10: 0x0000000000000000 r11: 0x0000000000000246 r12: 0x0000000000003b2f r13: 0x00006000033c6c70 r14: 0x0000000000000006 r15: 0x0000000000000016 rip: 0x00007fff202e092e rfl: 0x0000000000000246 cr2: 0x000000011017240f Logical CPU: 0 Error Code: 0x02000148 Trap Number: 133 Thread 1 instruction stream not available. Thread 1 last branch register state not available.
Downgrading to LibreOffice version: 7.1.8.1 (Build ID: e1f30c802c3269a1d052614453f260e49458c82c) appears to resolve the issue.
Recently there were some stability improvements for macOS. Do you still see this with 7.5? Set to NEEDINFO. Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Dear yawning_zone, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear yawning_zone, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp