Description: When trying to customize the toolbars, Libroffice Calc crashes every time, initiating the document recovery process. I am using Xubuntu 20.04. Steps to Reproduce: 1.Select 'View' from menu; 2.Open 'Toolbars' sub-menu; 3.Select 'Customise...' Actual Results: 'Libreoffice 6.4 Document Recovery' dialog opens. "Due to an error, Libreoffice crashed". Documents are restored successfully by following the recovery procedure. Expected Results: I should be able to edit/configure the Calc toolbars. Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Version: 6.4.7.2 Build ID: 1:6.4.7-0ubuntu0.20.04.4 CPU threads: 8; OS: Linux 5.13; UI render: default; VCL: gtk3; Locale: en-GB (en_GB.UTF-8); UI-Language: en-US Calc: threaded
On pc Debian x86-64 with LO Debian package 7.3.3.2 + gtk3, I don't reproduce this. 6.4 version is quite old, could you give a try with a recent LO version,, 7.2.7 or brand new 7.3.3 You can find updated version in LO ppa (see https://launchpad.net/~libreoffice/+archive/ubuntu/ppa). You may also upgrade Xubuntu to 22.04 LTS which will automatically bring newer LO version and gtk libs.
(In reply to Julien Nabet from comment #1) > On pc Debian x86-64 with LO Debian package 7.3.3.2 + gtk3, I don't reproduce > this. > > 6.4 version is quite old, could you give a try with a recent LO version,, > 7.2.7 or brand new 7.3.3 > > You can find updated version in LO ppa (see > https://launchpad.net/~libreoffice/+archive/ubuntu/ppa). > You may also upgrade Xubuntu to 22.04 LTS which will automatically bring > newer LO version and gtk libs. Thanks Julien, I've upgraded to 7.2.7: Version: 7.2.7.2 / LibreOffice Community Build ID: 8d71d29d553c0f7dcbfa38fbfda25ee34cce99a2 CPU threads: 8; OS: Linux 5.13; UI render: default; VCL: gtk3 Locale: en-GB (en_GB.UTF-8); UI: en-US Calc: threaded Calc now takes a good while longer to crash, instead hanging and making me wait for the, "This window might be busy and is not responding. Do you want to terminate the application?" window to appear. The same crash occurs on every LO product whenever I try to use the 'Customize' option. Trying safe-mode results in LO trying to open any document or templates as a chart. Unfortunately I'm stuck with the Xubuntu 20.04 LTS for now due to MySQL not yet having been packaged for 22.04.
No problem in Version: 7.4.0.0.alpha1+ (x64) / LibreOffice Community Build ID: b6266207b55a7633dc82b02142215757512adfb7 CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL: win Locale: ru-RU (ru_RU); UI: en-US Calc: threaded Linux only?
Does it crash if you launch LibreOffice from commandline with 'SAL_USE_VCLPLUGIN=gen soffice' ?
(In reply to Roman Kuznetsov from comment #3) > No problem in > > Version: 7.4.0.0.alpha1+ (x64) / LibreOffice Community > Build ID: b6266207b55a7633dc82b02142215757512adfb7 > CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL: > win > Locale: ru-RU (ru_RU); UI: en-US > Calc: threaded > > Linux only? Yes, in as far as I don't use LO on anything other than Linux.
(In reply to Xisco Faulí from comment #4) > Does it crash if you launch LibreOffice from commandline with > 'SAL_USE_VCLPLUGIN=gen soffice' ? This returns, 'SAL_USE_VCLPLUGIN: command not found'.
(In reply to bugzilla.irg220228 from comment #6) > (In reply to Xisco Faulí from comment #4) > > Does it crash if you launch LibreOffice from commandline with > > 'SAL_USE_VCLPLUGIN=gen soffice' ? > > This returns, 'SAL_USE_VCLPLUGIN: command not found'. You must type this without simple quotes, so just: SAL_USE_VCLPLUGIN=gen soffice (It works for me on pc Debian x86-64)
NEEDINFO while we wait for test results.
Dear bugzilla.irg220228, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear bugzilla.irg220228, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp