Bug 149475 - authentication dialog crashes
Summary: authentication dialog crashes
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.3.2.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-06-07 08:55 UTC by Marc
Modified: 2023-08-17 03:19 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
auth dialog (47.19 KB, image/png)
2022-06-07 08:56 UTC, Marc
Details
test file (14.53 KB, application/vnd.oasis.opendocument.spreadsheet)
2022-06-07 10:50 UTC, Marc
Details

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Description Marc 2022-06-07 08:55:40 UTC
Description:
opening an openoffice document with embedded pictures which require authentication on access forces an authentication dialog which crashes. So the document can't be opened.

Steps to Reproduce:
1. create a new document and embedd a picture which can only be accessed via https / webDav
2. save and close libreoffice
3. reopen the document - an empty dialog appears

Actual Results:
unable to open the document - even without external pictures

Expected Results:
at least the document should be able to open


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 7.3.2.2
Build ID: 30(Build:2)
CPU threads: 4; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Calc: threaded
Comment 1 Marc 2022-06-07 08:56:54 UTC
Created attachment 180613 [details]
auth dialog
Comment 2 Xisco Faulí 2022-06-07 10:01:15 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Comment 3 Marc 2022-06-07 10:50:43 UTC
Created attachment 180617 [details]
test file
Comment 4 Marc 2022-06-07 10:51:51 UTC
test file added. The crash does not happen all the time - in some rare cases the credential dialog appears.
Comment 5 Timur 2022-06-07 15:13:46 UTC
In Linux I get the authentication dialog. 
Not clear if crash is before or after correct credentials are used.
Comment 6 Marc 2022-06-07 16:10:02 UTC
the crash is before - but sometimes I get that dialog too. But not always.
Comment 7 Buovjaga 2023-01-17 09:38:38 UTC
No crash here. It opens two dialogs, one per image. Maybe the code could be made smarter, so the same domain only needs authentication once. I created bug 153060 for it.

Do you still get the crash with 7.4?

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.

Arch Linux 64-bit, X11
Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 959fbfc000d2e3167b2b57b6d11bea231993b4f0
CPU threads: 8; OS: Linux 6.1; UI render: default; VCL: gtk3
Locale: fi-FI (fi_FI.UTF-8); UI: en-US
Calc: threaded Jumbo
Built on 17 January 2023

Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: f1830bff71847a9c17715cff52383956719847fe
CPU threads: 2; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win
Locale: en-US (en_FI); UI: en-US
Calc: threaded
Comment 8 QA Administrators 2023-07-17 03:14:41 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2023-08-17 03:19:19 UTC
Dear Marc,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp