Bug 149677 - LibreOffice hangs on remote printer
Summary: LibreOffice hangs on remote printer
Status: RESOLVED DUPLICATE of bug 42673
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.2.7.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-06-22 15:10 UTC by fabbat
Modified: 2023-11-19 21:30 UTC (History)
2 users (show)

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Description fabbat 2022-06-22 15:10:37 UTC
Description:
At startup, LibreOffice hangs if default remote printer is off.
LO main screen is blocked for more than 5 minutes.
If the network printer is on, then no problem.
If Options/Printing = File Print,
then no probem, whatever the printer status.

Issue seen on windows 11, LO 7.2.7 and 7.3.4

Steps to Reproduce:
1. Setup a REMOTE (WiFi) Linux (Ubuntu) USB printer as the default windows printer, and LO without "startup with windows session" 
2. Linux printer host in standby mode
3. Start LO on a windows host ==> Hangs for a typical network timeout
4. Restart LO in "safe mode" : No problem
5. Restart LO with Linux host and printer reachable: no problem
6. Restart LO with Options/Printing = File Print : no problem 
 This problem is reprocuded with Libre Office (selector), write and calc.


Actual Results:
LO "boots" rapidly
Then UI hangs: Main menu does not display for 5 minutes or more.


Expected Results:
LO should not hang, and probably gracefully warn that printer is unreachable.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
NB: modern DELL PC with 16GB RAM, SSD. Not a performance issue. 
And when the printer is ON, everything is correct.

user Profile reset   does NOT solve the issue.

Looking a the initial pooling of the printer status should show a potential network timeout.
Comment 1 fabbat 2022-06-22 15:11:38 UTC
This issue is sever for the rare people that suffer from it:
LO is not usable at all!
Comment 2 Stéphane Guillou (stragu) 2023-11-19 21:30:34 UTC
Thank you for the report!
This is a known issue, unfortunately long-standing. Marking as duplicate of bug 42673.

*** This bug has been marked as a duplicate of bug 42673 ***