Description: Used the below command on Linux to convert pptx file to tiff ./soffice.bin --headless --norestore --invisible --nodefault --nofirststartwizard --nolockcheck --nologo --convert-to tiff <filename> Tiff not generated the first time, process crashed. If i run again the same command, tiff generated successfully Test/System Info: Release Build Ubuntu 18.04 (64 bit) Steps to Reproduce: 1.Build libreoffice with ./autogen.sh script and then make 2. when build completes run following command for converting document to tiff ./soffice.bin --headless --norestore --invisible --nodefault --nofirststartwizard --nolockcheck --nologo --convert-to tiff <filename> 3. Tiff not generated the first time Actual Results: Tiff not generated the first time Expected Results: Tiff should generate the first time as well Reproducible: Always User Profile Reset: No Additional Info: NA
Does this happen with any pptx sveg of empty, or just with some specific? If so, please attach minimal sample.
It(In reply to Timur from comment #1) > Does this happen with any pptx sveg of empty, or just with some specific? If > so, please attach minimal sample. No specific file, u can take any pptx/docx file. I checked the issue with release build (--enable-release-build)
(In reply to Ketan from comment #2) > It(In reply to Timur from comment #1) > > Does this happen with any pptx sveg of empty, or just with some specific? If > > so, please attach minimal sample. > > No specific file, u can take any pptx/docx file. > > I checked the issue with release build (--enable-release-build) Libreoffice (soffice.bin) process crashed
Created attachment 181245 [details] Issue Logs
Verified issue is present in debug build as well with (--enable-sal-log = INFO+WARN) Logs "NotWorkingFirstTimeLogs.txt" attached Initial Analysis, from below logs, it seems crash is due to SfxApplication object popped from below log statement =========================================================== SfxDispatcher(0x5637f0785ba8)::Pop(SfxApplication) (up to) =========================================================== There is not Push call for same object in the logs
No repro in Windows so restricted to Linux.
No repro in Linux. You should (always before reporting) upgrade to 7.3.last and do LO user profile reset.
Dear Ketan, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
I created a blank pptx and gave your command. No crash, tiff is produced. Please check with 7.5. Set to NEEDINFO. Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away. Arch Linux 64-bit, X11 Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 0d8d0fb8932652f182c46805d5cf3ae7f6ebadd5 CPU threads: 8; OS: Linux 6.2; UI render: default; VCL: kf5 (cairo+xcb) Locale: fi-FI (fi_FI.UTF-8); UI: en-US Calc: threaded Built on 16 March 2023
Dear Ketan, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp
Not able to reproduce in latest release