Description: about 1 in 10 times the crash recovery fails to find the temp files. It just opens, also shows no recent documents. I don't know how to reproduce as it only happens every 1/10 t 1/20 times. Its gotten a bit better, and I've gotten to where I save my work fairly regularly, but yesterday, I lost about an hour of work. THis is office itself. As the recovery dialog lists multiple components The two I am usually using are calc and writer. I just upgraded after the incident so its technically not 7.2.2.2, but shows my system info: Version: 7.2.7.2 (x64) / LibreOffice Community Build ID: 8d71d29d553c0f7dcbfa38fbfda25ee34cce99a2 CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL Steps to Reproduce: 1.windows closes/shuts down unexpectedly when laptop goes to sleep. 2. 3. Actual Results: occasionally gives document recovery dialog sometimes doesn't Expected Results: Should always keep temp documents available for recovery. And recent documents. Reproducible: Sometimes User Profile Reset: No Additional Info: Just opening a new instance, the stuff should not be erased/cleared.
Go to Tools - Options - Load/Save - General and check "Save AutoRecovery.." and also check "Always create backup copy". Please test with a demo document and see if you loose again some info...
Reducing importance since it is not reproducible. Nothing can be done unless this can be 100% reliably triggered.
Patrick, does this still happen with a currently-supported version of LibreOffice? Please test with 7.5, make sure that you have the settings in comment 1 turned on, and report back. Thank you!
(In reply to Patrick from comment #0) > about 1 in 10 times the crash recovery fails to find the temp files. It just > opens, also shows no recent documents. What do you mean by temp files? New documents with some content that has not yet been saved? (Too most of us, temp files are stored in %TEMP% and often created by opening an email attachment etc.)
I am assuming it's writing a temp file somewhere that contains each character between writing/saving to the perminant file. If it's recovering it from somewhere, it must not only be in volitile memory.
(In reply to Stéphane Guillou (stragu) from comment #3) > Patrick, does this still happen with a currently-supported version of > LibreOffice? Please test with 7.5, make sure that you have the settings in > comment 1 turned on, and report back. > Thank you! I have not noticed it lately, but then I have not been doing a lot in Libre office let alone dealing with random system shutdowns.
[Automated Action] NeedInfo-To-Unconfirmed