Description: Open a text document that is fairly long and contains a lot of photos. Make some changes, save the file but leave it open. Switch to some other app like a browser and do something. Command-tab back to LibreOffice and save again. Now try to do some work or scroll. LibreOffice locks up with spinning beachball and has to be force-quit. 100% reproducable on a Mac. Steps to Reproduce: 1 Open a text document that is fairly long and contains a lot of photos. 2 Make some changes, save the file but leave it open. 3 Switch to some other app like a browser and do something. 4 Command-tab back to LibreOffice and save again. 5 Now try to do some work or scroll. 6 LibreOffice locks up with spinning beachball and has to be force-quit. 7 100% reproducable on a Mac. Actual Results: LibreOffice locks up with spinning beach ball and has to be force-quit, making the app unusable for any serious writing. Expected Results: It shouldn't lock up on switch to background and back. It should continue to work normally. Reproducible: Always User Profile Reset: Yes Additional Info: Please fix this. It makes the app unusable.
Please attach a sample document that demonstrates this behavior. Be sure to remove any confidential information.
@Glob Design: Context switching has been known to cause a hand/crash on macOS. This has been reported elsewhere, but can be difficult to reproduce, as it sometimes seems to be dependent on particular versions of either LO, or macOS. In addition to the sample document requested by Michael, please provide the version of macOS that you are using, and whether or not you are using the Intel or Arm build version of LibreOffice.
Hardware Overview: Model Name: iMac Model Identifier: iMac18,2 Processor Name: Quad-Core Intel Core i7 Processor Speed: 3.6 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 8 MB Hyper-Threading Technology: Enabled Memory: 32 GB System Firmware Version: 451.140.1.0.0 OS Loader Version: 540.120.3~19 SMC Version (system): 2.40f1 Serial Number (system): D25WV098J1G9 Hardware UUID: 8BB2F171-3056-5B57-891A-6F21ABC1AA19 Provisioning UDID: 8BB2F171-3056-5B57-891A-6F21ABC1AA19 I should also note I am using an ancient 30" Apple Cinema Display connected over MiniDisplay Port dual-link/Thunderbolt Adapter. The old display works fine in most cases. I have also determined that the bug has something to do with using the Command key. Command-tab to switch back to LibreOffice will cause it but only if edits to the document have been made or a save has previously been done. It also happens if you obscure the document window with another app then swtich back. Option-click on the desktop to hide LibreOffice, then switch back via Command-Tab also casues the crash. I am using an Intel Mac - it's a 2017 iMac 21.5" model with 256GB internal SSD and several external drives, although LibreOffice app itself is running from the main Applications folder. Also my document does have many photos in it, but I have seen the crash in many different documents.
(In reply to Michael Warner from comment #1) > Please attach a sample document that demonstrates this behavior. Be sure to > remove any confidential information. The documents in question are books I am writing so I don't want to attach them. File size if 58.2MB for 1 chapter (1 chapter per file). I should also note the files contain many photos which I dragged in from another drive. After relaunching LibreOffice after a crash it always throws an alert asking if I want to reconnect the external links, to which I always say yes. It does it's little recovery thing each time, then the document opens where I left off: "The document I-Left-8%20copy%204.odt contains one or more links to external data. Would you like to change the document, and update all links to get the most recent data?" Another note is the documents live on a different drive from the inserted photos. Most of the photos have been edited down and are small - 300K - 3MB-ish and are mostly .png format. But there are dozens of them per file.
[Automated Action] NeedInfo-To-Unconfirmed
*** Bug 150844 has been marked as a duplicate of this bug. ***
I have had this happen to me, but can't reproduce it reliably and systematically on Version: 7.4.0.3 / LibreOffice Community Build ID: f85e47c08ddd19c015c0114a68350214f7066f5a CPU threads: 8; OS: Mac OS X 12.5.1; UI render: default; VCL: osx Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR Calc: threaded However, given that a second user has reported the same issue, am confirming.
@Glob : please check with the latest 7.5 developer preview version available from the LibreOffice download site. A fix has recently gone into 7.5 alpha that should resolve this issue.
Please retest with the developer preview version of 7.5 available from the LibreOffice download page. A fix has recently been made available which appears to solve this issue. Marking as a DUP of bug 148435 *** This bug has been marked as a duplicate of bug 148435 ***