Bug 150630 - After opening Libre Office it's not possible to work with the program
Summary: After opening Libre Office it's not possible to work with the program
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
4.3 all versions
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-08-27 11:42 UTC by Jens
Modified: 2023-03-27 03:19 UTC (History)
0 users

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Crash report or crash signature:


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Description Jens 2022-08-27 11:42:16 UTC
Description:
Loading the program works well. From the moment on I want to start working on a text and put the cursor on place, the symbol for "please wait, operation in progress" (Apple: a turning colour wheel) appears. No function is working. New start of the device didn't help. The newest version is updated. No clue what to do. It happened yesterday first and continues today :/ Thank You for any suggestion!!! Cheers, Jens

Steps to Reproduce:
1.New start of the device
2.Opening Libre Office
3.Checking updates

Actual Results:
No result. Problem remains.

Expected Results:
Working with Libre Office as used.


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: de
Module: StartModule
[Information guessed from browser]
OS: Mac Mojave 10.14.6
OS is 64bit: no
Comment 1 Stéphane Guillou (stragu) 2022-08-27 17:35:45 UTC
Hi Jens

Could you please:

- Share the version and system information in Help > About LibreOffice (there's a button to copy everything)
- Try to reset your user profile or restart in safe mode (Help > Restart in safe mode) and see if you can still reproduced.

Thank you!
Comment 2 QA Administrators 2023-02-24 03:23:36 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-03-27 03:19:58 UTC
Dear Jens,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp