Description: Screen goes black but able to recover by clicking through the report navigator (Functions, Page Header, Groups, Detail, Page Footer) in turn and then clicking on the Page Footer on the left of the screen whereupon normal colours return. I can then work on and save save the report but when I close the report editor an error box appears asking me to close LibreOffice and send a crash report. When I restart LibreOffice the document is recovered and the report is there as I saved it and I can continue working on it - all OK unless I change the report data type again, when the process is repeated. Steps to Reproduce: 1.Open Base Report in Design View 2.Change report data type from table to query or vice versa 3. Actual Results: Screen instantly goes black Expected Results: Screen should remain workable Reproducible: Always User Profile Reset: No Additional Info: If you click through the report navigator (Functions, Page Header, Groups, Detail, Page Footer) in turn and then click on the Page Footer on the left of the screen then normal colours return and its possible to continue working, save and close the report, but then a bug report is generated. That should not happen - I don't know when I last used the report generator but I have not had the problem with earlier releases.
On pc Debian x86-64 with master sources updated today + gen rendering, I don't reproduce this. Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ? If you still reproduce this, perhaps you may try brand new 7.4.3 since there won't be new release for 7.3 branch?
Further to the above, I have updated LibreOffice to 7.4.3.2. I've looked through the First Steps reference that you quoted. This is the specification of my computer: Device name DESKTOP-H0EE8UE Processor Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz 3.70 GHz Installed RAM 8.00 GB (7.88 GB usable) Device ID 3AB2C426-58FA-45C6-BDBF-E61E4EF6048D Product ID 00331-20090-32338-AA181 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display I've tried it on another computer and get the same bug. Here is the specification of the other computer: Device name LAPTOP-B88NGE75 Processor Intel(R) Celeron(R) CPU N2840 @ 2.16GHz 2.16 GHz Installed RAM 4.00 GB (3.88 GB usable) Device ID 31171F10-FE69-4F3E-8899-254DB0157A80 Product ID 00325-80399-49007-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display I've taken before and after screen-shots but can't paste them into this text box. The sequence of actions is as follows: 1. Open a Base document 2. Select Reports 3. Select Create Report in Design View 4. Select Report Navigator 5. In Report Navigator select Report 6. In the right hand panel select Data 7. Initially the Content type is Table but from the drop down list select Query 8. The screen goes black, but recovers (without the top menu bar) by selecting the middle icon on the extreme top right of the Windows screen i.e the three icons: Minimise, Maximise, Close. Selecting the Maximise button again recovers the menu bar. 9. Continue designing the report, save it, but then on closing the report designer the standard error message appears asking for an error report and saying the file will be recovered on next starting LibreOffice. It is possible to work round all this but it is annoying!
Couldn't confirm any buggy behavior here. Could change form table to query as source of the report without any problems. Tested with Version: 7.4.3.2 / LibreOffice Community Build ID: 1048a8393ae2eeec98dff31b5c133c5f1d08b890 CPU threads: 6; OS: Linux 5.3; UI render: default; VCL: kf5 (cairo+xcb) Locale: de-DE (de_DE.UTF-8); UI: de-DE Calc: threaded on OpenSUSE 15.3 64bit rpm Linux.
(In reply to Nigel Blakey from comment #0) > Description: > Screen goes black but able to recover by clicking through the report > navigator (Functions, Page Header, Groups, Detail, Page Footer) in turn and > then clicking on the Page Footer on the left of the screen whereupon normal > colours return. I can then work on and save save the report but when I close > the report editor an error box appears asking me to close LibreOffice and > send a crash report. When I restart LibreOffice the document is recovered > and the report is there as I saved it and I can continue working on it - all > OK unless I change the report data type again, when the process is repeated. > > Actual Results: > Screen instantly goes black > > Expected Results: > Screen should remain workable > > The screen blacking out in one or more places is often a sign of an incompatibility with the graphics chip (or driver for the graphics chip), on the one hand, and the activation of Skia rendering within the LibreOffice application preferences, on the other hand. @Nigel : can you try switching off any Skia rendering options under the Display settings of the LibreOffice settings dialogs (from within a running LibreOffice, I think it is via the menu : Tools > Options > LibreOffice > Display) Does the Celeron N2840 chip have a dedicated GPU ? There are some tests that can be run from within LibreOffice to put the graphics chip through its paces, and which can be found under Tools > Options > LibreOffice > Display. You can download the results of those tests(as a CSV file ?), and upload them here so we could have a look, you never know, it might help us pinpoint an issue.
Created attachment 183992 [details] Result of Run Graphics Test from Tools>Options>LibreOffice>View Graphics Test run with both Skia options enabled
Created attachment 183993 [details] Result of second Run Graphics Test Test was run with neither of Skia Options enabled
Created attachment 183994 [details] Result of third Run Graphics Test This Run Graphics Test was done with only Use Skia for All Rendering enabled, but with Force Skia Software Rendering disabled.
Sorry for the delay. Attached are the test results from using the Base Report Create in Design View: (1) with Skia, (2) without Force Skia and (3) with neither Force Skia nor Use Skia for all Rendering. My computer displays the screen normally and LibreOffice does not crash with neither of the Skia options enabled, but the screen goes black and LibreOffice crashes when either or both the Skia options are enabled. Just for the avoidance of doubt here are the specifications of my computer: Device name DESKTOP-H0EE8UE Processor Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz 3.70 GHz Installed RAM 8.00 GB (7.88 GB usable) Device ID 3AB2C426-58FA-45C6-BDBF-E61E4EF6048D Product ID 00331-20090-32338-AA181 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 10 Pro Version 22H2 Installed on 06/06/2021 OS build 19045.2251 Experience Windows Feature Experience Pack 120.2212.4180.0 Thank you for your help. I hope my bug is of assistance. Regards Nigel Blakey
Since the pb seems related to Skia, could you apply https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28_Skia_.29 ? To summerize, 1) check you got last version of your graphic driver 2) if it's still buggy, attach <user profile>/cache/skia.log
Dear Nigel Blakey, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Nigel Blakey, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp