Bug 152854 - Can't install Libre 7.4.3.2
Summary: Can't install Libre 7.4.3.2
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.4.3.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-01-02 23:58 UTC by Jerry
Modified: 2023-08-04 03:19 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Jerry 2023-01-02 23:58:42 UTC
Description:
I'm getting the below message- the msi is on my Desktop- never had this problem with previous Libre versions:
'The feature you are trying to use is on a network resource that is unavailable.'

Actual Results:
No steps to take after 5 install attempts with different downloads.

Expected Results:
Expected Libre Office to install.


Reproducible: Always


User Profile Reset: No

Additional Info:
Install.
Comment 1 Stéphane Guillou (stragu) 2023-01-03 06:12:05 UTC
Hi Jerry.
This might be unrelated to LibreOffice.
Have you tried troubleshooting with instruction like https://appuals.com/fix-the-feature-you-are-trying-to-use-in-on-a-network-resource-that-is-unavailable/ ?

Or https://answers.microsoft.com/en-us/windows/forum/all/the-feature-you-are-trying-to-use-is-on-a-network/1ac69d0d-1a92-43f0-ace2-f3de73f07e93 

Thanks!
Comment 2 Jerry 2023-01-03 23:55:29 UTC
Thank you for the response. The 'network resource unavailable' message is what I'm getting. I'm running Win 10 and I have installed previous versions of Libre with no problems. I will try the troubleshooting link you provided and let you know results. Thanks again & Happy New Year!
Comment 3 QA Administrators 2023-01-04 03:19:41 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2023-07-04 03:13:38 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2023-08-04 03:19:03 UTC
Dear Jerry,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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