Bug 154062 - First document to open takes very long to load. Second will load quickly. (Windows)
Summary: First document to open takes very long to load. Second will load quickly. (Wi...
Status: RESOLVED DUPLICATE of bug 42673
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.4.5.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-03-08 10:17 UTC by Neela
Modified: 2023-11-02 22:35 UTC (History)
1 user (show)

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Description Neela 2023-03-08 10:17:59 UTC
Description:
Whenever I load a document without another Libre Office instance already open, it takes very long to open. When I open one with another document already open in the background, it opens quickly.

Not really sure what is causing this. I tried different versions of Libre Office. I tried 32bit and 64bit. I tried disabling Windows Defender, I tried to disable "Skia" or hardware acceleration. I tried deleting the LibreOffice folder in AppData. I also tried disabling all sorts of other programs that usually start together with Windows. Also tried to install the "quick starter" from the installer. Nothing is really helping...

I tried to monitor the process. But other than seeing that it's not doing all that much for almost a minute, I wasn't able to detect anything. There is no load on the CPU the entire time.

It is affecting all programs. Doesn't matter whether it is a spreadsheet or a writer document.

As far as I can tell it is mainly happening on Windows. Not sure what component on Windows is causing this, because I have friends that say it behaves normal for them. I was also able to try it on Mac and it worked normal there too.

Was looking on the web for solutions, too. There were a few topics about it, sometimes already years old. Nothing much from there was helping to track down the problem.

Steps to Reproduce:
For me it happens every time. But not sure what is causing it.

Actual Results:
Very slow loading of first document

Expected Results:
Open first one as quick as second document or maybe slightly slower but not extremely slow.


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Yeah sorry that this report is not very specific... I'm not even sure that the cause of the problem is within the Libre Office software. Maybe some Windows problem is causing it and Libre Office is just the only software affected. At least as far as I can tell...
Comment 1 Neela 2023-03-08 10:52:09 UTC
Thanks for the tip with the printer.

I deselected "Allow Windows to manage my default printer" and chose the Microsoft PDF printer as default.

Now Libre Office seems to open the documents fine again.

Fingers crossed it stays this way :)
Comment 2 Stéphane Guillou (stragu) 2023-11-02 22:35:22 UTC
Thank you Neela for reporting the issue and reporting back, let's mark as a duplicate of bug 42673 then.

*** This bug has been marked as a duplicate of bug 42673 ***