Description: I installed the very same version 7.5.1 on windows 11 and on windows 7. Then the very same Helppack on both. On Windows 7 the Help click > LibreOffice help loaded the offline help. On windows !! it opens what looks like a document with a blank document screen instead of the help page. Both systems were tested offline. Actual Results: Load both the 7.5.1 version and the Helppack, both for Windows 86-64 and create a document and click on Help > LibreOffice help. Expected Results: on Windows 7 it worked perfectly. On windows 11, loading the very same software and HelpPack, clicking on Help > LibreOffice Help gets a blank document instead of help pages. Reproducible: Always User Profile Reset: No Additional Info: On Windows 11 the screen should display the help file instead of a blank document. I run my Windows 11 system offline and tested Windows 7 offline to compare the results on both.
Installing the help package sets up a set of local HTTP content--system default browser must be allowed to run the CSS and javascript needed to view the pages. It is possible Windows 11 or some AV filter is disallowing the run of local Help as insecure. We'd like to know more. So, please describe where you obtained the installers for LibreOffice 7.5.1 and the language/script specific help pack. But first thing is to verify that the installed help pack has correct size and signature. Use the details link from: https://downloadarchive.documentfoundation.org/libreoffice/old/7.5.1.2/win/x86_64/ It will include HASH values MD5, SHA1, SHA256 as well as a link to the PGP signature. Check your downloads against those values.
Dear John, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear John, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp