I have been printing labels to my Brother QL700 via LibreOffice for some time. It no longer will "rotate" to landscape and therefore I cannot print labels. This seems to have started with version 7.5.2.1. I am updated to 7.5.2.2, the latest available from OpenSuse Tumbleweed. I have verified the problem is not in the ppd file, as I can print labels to the printer via a Gnome program called "glabel". For some time, my LibreOffice label files have "saved" the necessary parameters and simply typing a new label has worked fine. Now, the same files will not print correctly, the label displays in "portrait" no matter what settings I change. I have tried "use only paper settings from printer preferences", "Printer language type > Postscript (Level from Driver)" and changing to "landscape" under both printer properties and the general print dialog tab. The correct label size displays in the print dialog, but it is in portrait instead of landscape, while the text is correctly in landscape (but only partially on the label). I have tried additional paper sizes, but the only paper dimensions are given for a portrait label and not a landscape one. The labels continue to display correctly in the wordprocessing/editing function, the errors are all in the print dialog. I tried printing in the hope that only the preview is wrong, but I cannot print a valid label.
- Can you please test in safe mode with Help > Restart in Safe Mode, to see if the issue persists? - Do you know which is the last LO version that worked as expected? To be clear: - your document page style is in landscape orientation - the orientation setting in the print dialog is landscape - however, the preview in the print dialog remains in portrait orientation (with contents not fitting on the page) - the paper print comes out just like on the preview Is that correct?
*** Bug 157213 has been marked as a duplicate of this bug. ***
Confirming via duplicate bug 157213, same issue with a Brother QL500 in LO 7.5.6.2 and 7.6.0.3.
Created attachment 192045 [details] File dialog on Ubuntu 23.10. Expected behavior and prints correctly.
Created attachment 192046 [details] File dialog on Ubuntu 23.10. Expected behavior and prints correctly.
Created attachment 192048 [details] File dialog on Archlinux. Unexpected behavior and prints according to incorrect preview The error seems not related to the version of LO. Rather it seems to depend on the used Linux distribution. Both screenshots are taken with LO 7.6.4.1. Sorry for the duplicate screenshot, I am unable to delete it or change the picture.
The content of attachment 192045 [details] has been deleted for the following reason: duplicate
Thanks for screenshots. I've deleted one duplicate. @Buovjaga, any insights regarding Arch?
(In reply to Stéphane Guillou (stragu) from comment #8) > Thanks for screenshots. I've deleted one duplicate. > > @Buovjaga, any insights regarding Arch? I don't know how to test the driver without having the actual printer. If this is a regression in 7.5, the printers owners could bibisect it with the 7.5 repository: https://wiki.documentfoundation.org/QA/Bibisect https://wiki.documentfoundation.org/QA/Bibisect/Linux
@Buovjaga > I don't know how to test the driver without having the actual printer. I don't have my QL500 connected and the preview is already broken after chosing the printer type and dimensions. The preview and the print are identical AFAIK. So just focus on the preview. You probably don't need the printer hardware to verify the issue.