Bug 155336 - EDITING: freeze and crash after editing header
Summary: EDITING: freeze and crash after editing header
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.5.2.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-05-15 21:03 UTC by sunnypony03
Modified: 2023-12-14 03:14 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
document I was editing during both crashes (43.37 KB, application/vnd.oasis.opendocument.text)
2023-05-15 21:06 UTC, sunnypony03
Details

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Description sunnypony03 2023-05-15 21:03:45 UTC
Description:
Document has an existing header and bulleted content arranged in 2 columns. Sometimes after editing the header and deselecting the area and beginning to edit bullet points, Writer will freeze and crash a minute or so later. This happened twice within 20 minutes but I was unable to reproduce the bug intentionally. 

Actual Results:
Freezes while typing, crashes about 1 minute later.

Expected Results:
Writer should stay open and continue to allow text editing.


Reproducible: Sometimes


User Profile Reset: No

Additional Info:
Version: 7.5.2.2 (X86_64) / LibreOffice Community
Build ID: 53bb9681a964705cf672590721dbc85eb4d0c3a2
CPU threads: 8; OS: Windows 10.0 Build 19044; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 1 sunnypony03 2023-05-15 21:06:14 UTC
Created attachment 187305 [details]
document I was editing during both crashes
Comment 2 m_a_riosv 2023-05-15 22:45:37 UTC
Please test with a clean profile, Menu/Help/Restart in Safe Mode
Comment 3 Stéphane Guillou (stragu) 2023-05-16 08:27:26 UTC
And please also update to 7.5.3 as a few crashes were fixed in that release.
Comment 4 QA Administrators 2023-11-13 03:12:28 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2023-12-14 03:14:24 UTC
Dear sunnypony03,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp