Description: case1: phone:android 9.0/resolution:2560*1440 when i use android viewer to display a docx file(this file only have 14 pages and 344kb),Only the first few pages are rendered（only front 5 pages）the rest not （only rendered empty white background).But when i scale the viewport to small(very small) it's rendered case2: phone:the same with above but change its resolution to:1920*1080 the docx file was rendered completely and everything is ok Steps to Reproduce: 1.change the phone resolution to 2560*1440 or higher 2.use android viewer open the docx Actual Results: Only the first few pages are rendered when scrolling Expected Results: all page should be rendered when scrolling Reproducible: Always User Profile Reset: No Additional Info: the docx file contain chinese and few images
Created attachment 187635 [details] video of the bug
I found this problem is caused by high dpi(>=640)
Thank you for your report. Can you please attach the sample file with which you encounter this issue? (And then set the status back to UNCONFIRMED. Confirming the bug by setting the status to NEW should be done by somebody else then the bug reporter; it means that somebody else was able to reproduce the issue.)
for some reason i can't attach the sample file,but i can provide some information about the sample file. It's normal text on the first few pages but the rest is a lot of images
(In reply to disco from comment #4) > for some reason i can't attach the sample file,but i can provide some > information about the sample file. It's normal text on the first few pages > but the rest is a lot of images Probably the file exceeds the maximum file size for attachments. Can you try to either upload the file to somewhere else and share a link here or simplify the file (e.g. remove some pages while still keeping the problem reproducible)?
(In reply to Michael Weghorn from comment #5) > (In reply to disco from comment #4) > > for some reason i can't attach the sample file,but i can provide some > > information about the sample file. It's normal text on the first few pages > > but the rest is a lot of images > > Probably the file exceeds the maximum file size for attachments. Can you try > to either upload the file to somewhere else and share a link here or > simplify the file (e.g. remove some pages while still keeping the problem > reproducible)? It's not a technical reason but for security(the sample file has some privacy information that can't be exposed)
[Automated Action] NeedInfo-To-Unconfirmed
(In reply to disco from comment #6) > It's not a technical reason but for security(the sample file has some > privacy information that can't be exposed) Can you possibly try whether you can create a new file that just has dummy text (like "Lorem ipsum ...") and non-confidential pictures to see whether that shows the same issue?
Dear disco, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear disco, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp