Description: Random crashes when I switch apps to LibreOffice on Windows. The crash upload that I seen on other versions is completely missing. There is just the document recovery dialogue when I re-open LibreOffice. 7.5.9.2 is supposed to be stable. How do you fix crashes without crash reports. Steps to Reproduce: Program randomly crashes when I switch to it from other apps on Windows Actual Results: No crash report upload dialogue. There is only document recovery dialogue. Expected Results: Crash Report Upload facility to ask for crash report upload when program restart after a crash Reproducible: Always User Profile Reset: No Additional Info: On other versions, I have seen Crash Report Upload facility to ask for crash report upload when I restart LibreOffice after a crash. I mean does it auto upload crash report without asking ? or How do you fix crashes without crash reports?
What is checkbox setting in Tools -> Options -> General for the 'Send crash reports to the Document Foundation' Also, what was the source of your install, TDF built download or a Windows Store app. Or other build? =-testing-= Version: 7.6.4.1 (X86_64) / LibreOffice Community Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1 CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded
Checkbox setting in Tools -> Options -> General for the 'Send crash reports to the Document Foundation' is the default Enabled Install package is LibreOffice_7.5.9.2_Win_x86-64.msi Build https://git.libreoffice.org/core/+log/cdeefe45c17511d326101eed8008ac4092f278a9
According the https://ask.libreoffice.org/t/finding-the-crash-report/71227 the crash reports should be in C:\Users\YourName\AppData\Roaming\LibreOffice\4\crash
I have checked folder C:\Users\<username>\AppData\Roaming\LibreOffice\4\crash No crash report in directory. The only file there is a configuration file dump.cfg
Sometimes (at least on Linux), depending on the type of crash, the LO crash reporter does not catch it. Can you please: - test version 7.6 (because 7.5 won't see further updates) - if still present, provide more information about the crash (how frequent, precise steps that consistently reproduce the crash - if any) - share the full information copied from Help > About LibreOffice (there's a button to copy it) Thank you!
Dear ktopyes, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear ktopyes, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp