Bug 159231 - EDITING: LibreOffice 7.6.4 install leads to fractured text and cannot select text
Summary: EDITING: LibreOffice 7.6.4 install leads to fractured text and cannot select ...
Status: RESOLVED DUPLICATE of bug 155266
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.6.4.1 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-01-16 22:12 UTC by jarrodgutman
Modified: 2024-01-18 00:24 UTC (History)
2 users (show)

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Description jarrodgutman 2024-01-16 22:12:57 UTC
Description:
Hard to describe what happened after I downloaded and installed the latest version (7.6.4), except to say that the software is no longer usable. I can’t select any text with the mouse. The screen fractures into chunks of text, making it uneditable.

I uninstalled it and all associated files from my Mac (OS 10.15.7) and installed version 7.5.9, but the problem persists.

Steps to Reproduce:
1.Open a document
2.Type text
3.Try to select text

Actual Results:
Sometimes it catches up after a few seconds.  Sometimes the screen freezes for a few seconds.

Expected Results:
Let me select text as usual


Reproducible: Always


User Profile Reset: No

Additional Info:
How can I revert to a version that works with Catalina?
Comment 2 Telesto 2024-01-17 15:29:27 UTC

*** This bug has been marked as a duplicate of bug 155266 ***
Comment 3 Patrick (volunteer) 2024-01-17 15:45:23 UTC
(In reply to Telesto from comment #1)
> 7.6.4 and 7.5.9 are known to be buggy :-( It will be resolved with 7.6.5

If you would like to avoid reverting to an old version or running a daily build, a tester has found a workaround for LibreOffice 7.5.9 and 7.6.4 that hopefully works while waiting for LibreOffice 7.6.5 to be released in February 2024: switch to Skia/Metal rendering.

To enable Skia/Metal rendering, do the following steps:

1. Open the Options dialog by selecting the LibreOffice > Preferences menu
2. Select LibreOffice > View in the left panel
3. In the right panel, check the "Use Skia for all rendering" and uncheck "Force Skia software rendering" checkboxes as shown in the following screen snapshot:
     https://bugs.documentfoundation.org/attachment.cgi?id=191409
4. Press the "OK" button and restart if prompted
Comment 4 jarrodgutman 2024-01-18 00:24:37 UTC
(In reply to Patrick Luby from comment #3)
> (In reply to Telesto from comment #1)
> > 7.6.4 and 7.5.9 are known to be buggy :-( It will be resolved with 7.6.5
> 
> If you would like to avoid reverting to an old version or running a daily
> build, a tester has found a workaround for LibreOffice 7.5.9 and 7.6.4 that
> hopefully works while waiting for LibreOffice 7.6.5 to be released in
> February 2024: switch to Skia/Metal rendering.
> 
> To enable Skia/Metal rendering, do the following steps:
> 
> 1. Open the Options dialog by selecting the LibreOffice > Preferences menu
> 2. Select LibreOffice > View in the left panel
> 3. In the right panel, check the "Use Skia for all rendering" and uncheck






> "Force Skia software rendering" checkboxes as shown in the following screen
> snapshot:
>      https://bugs.documentfoundation.org/attachment.cgi?id=191409
> 4. Press the "OK" button and restart if prompted

Thank you so much!  This worked.(In reply to Patrick Luby from comment #3)
> (In reply to Telesto from comment #1)
> > 7.6.4 and 7.5.9 are known to be buggy :-( It will be resolved with 7.6.5
> 
> If you would like to avoid reverting to an old version or running a daily
> build, a tester has found a workaround for LibreOffice 7.5.9 and 7.6.4 that
> hopefully works while waiting for LibreOffice 7.6.5 to be released in
> February 2024: switch to Skia/Metal rendering.
> 
> To enable Skia/Metal rendering, do the following steps:
> 
> 1. Open the Options dialog by selecting the LibreOffice > Preferences menu
> 2. Select LibreOffice > View in the left panel
> 3. In the right panel, check the "Use Skia for all rendering" and uncheck
> "Force Skia software rendering" checkboxes as shown in the following screen
> snapshot:
>      https://bugs.documentfoundation.org/attachment.cgi?id=191409
> 4. Press the "OK" button and restart if prompted

Thank you so much!  That worked.