Description: Window displays imprpoperly Steps to Reproduce: 1. Open LibreOffice Actual Results: LibreOffice Write is exhibiting weird behaviour where, when maximized, only a reduced top-left subsection of the window displays properly, and even that part doesn't correspond to where the cursor is (i.e. when I type the text appears somewhere other than where the cursor is located). This problem doesn't occur if before opening LibreOffice I go into my "Displays" settings (in Ubuntu Unity) and change "Scale for menu and title bars" to something less than 1. Even if I increases it after opening Writer it seems to stay fine. This problem doesn't happen with any other software on my system. I will try to attach a screenshot that illustrates the problem better than I can explain if I can figure out how. Expected Results: Have it work properly. Reproducible: Always User Profile Reset: No Additional Info: .
Created attachment 193246 [details] Screenshot illustrating problem
Please provide os/DE and distribution in use. Also please post details from the Help -> About LibreOffice panel.
I'm not sure I know what "DE" refers to, but here is some info that I hope will be helpful: don't hesitate to let me know if you need more: $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.10 Release: 23.10 Codename: mantic $ uname -a Linux mainframe 6.5.0-26-generic #26-Ubuntu SMP PREEMPT_DYNAMIC Tue Mar 5 21:19:28 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux $ dpkg -l libreoffice-writer Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Architecture Description +++-==================-========================-============-=========================================== ii libreoffice-writer 4:7.6.5-0ubuntu0.23.10.1 amd64 office productivity suite -- word processor $ dpkg -l unity Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Architecture Description +++-==============-===============================-============-=========================================================== ii unity 7.7.0+23.04.20230222.2-0ubuntu2 amd64 Interface designed for efficiency of space and interaction.
Thank you for reporting the bug. I am not able to replicate the bug on: Version: 24.2.1.2 (X86_64) / LibreOffice Community Build ID: db4def46b0453cc22e2d0305797cf981b68ef5ac CPU threads: 16; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL threaded Version: 24.8.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 6a064b1967e06e40be40817deff99d00c1a8554f CPU threads: 16; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: ko-KR (en_US); UI: en-US Calc: CL threaded
Thanks for that. Anything I can do to avoid this being closed as "could not replicate"?
We still need the build and config details from the Help -> About LibreOffice popup. Please use the convenient copy button and paste the text.
Here you are! In case it helps I hadn't been having this problem on my previous Lenovo Thinkpad but it started either at the same time or shortly after migrating to a Framework (http://frame.work) laptop. Version: 7.6.5.2 (X86_64) / LibreOffice Community Build ID: 60(Build:2) CPU threads: 16; OS: Linux 6.5; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Ubuntu package version: 4:7.6.5-0ubuntu0.23.10.1 Calc: threaded
(In reply to macho.p from comment #7) > Version: 7.6.5.2 (X86_64) / LibreOffice Community > Build ID: 60(Build:2) > CPU threads: 16; OS: Linux 6.5; UI render: default; VCL: gtk3 > Locale: en-US (en_US.UTF-8); UI: en-US > Ubuntu package version: 4:7.6.5-0ubuntu0.23.10.1 > Calc: threaded Could you run "sudo lshw -C display" and post that as well. Needed to find someone with similar graphics hw config (GPU and display) on your Ubuntu Desktop Environment.
> Could you run "sudo lshw -C display" and post that as well. My pleasure: $ sudo lshw -C display *-display description: VGA compatible controller product: Raptor Lake-P [UHD Graphics] vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 logical name: /dev/fb0 version: 04 width: 64 bits clock: 33MHz capabilities: pciexpress msi pm vga_controller bus_master cap_list rom fb configuration: depth=32 driver=i915 latency=0 mode=2256x1504 resolution=2256,1504 visual=truecolor xres=2256 yres=1504 resources: iomemory:600-5ff iomemory:400-3ff irq:201 memory:605c000000-605cffffff memory:4000000000-400fffffff ioport:3000(size=64) memory:c0000-dffff memory:4010000000-4016ffffff memory:4020000000-40ffffffff
Do you reproduce the same issue with another Desktop Environment, e.g. GNOME? Wondering if it is specific to Unity.
I tried in gnome-desktop and I wasn't able to reproduce, although gnome doesn't seem to allow you do adjust the display to less than 1 / 100% so I wonder whether that may limit the usefulness of that info. I don't know why, but for years whenever I even choose to login under gnome instead of unity I for some reason have a nightmarish time getting back into unity (even when I select Unity at login it kicks me to gnome, at least for that user), so I'm loath to try it again.
Try to start LO by SAL_USE_VCLPLUGIN=gen ./soffice Might be it is the same reason like bug 160415
Before trying the SAL_USE_VCLPLUGIN request, I tried to reproduce in the normal way and weirdly I could no longer (at least readily) reproduce the initial bug. Do you mind if we leave this open, say, a couple of months in case it comes back, and then if not we can close?
(In reply to macho.p from comment #13) > Do you mind if we leave this open, say, a couple of months in case it comes > back, and then if not we can close? Let's set to "need info" then.