Description: Window displays imprpoperly Steps to Reproduce: 1. Open LibreOffice Actual Results: LibreOffice Write is exhibiting weird behaviour where, when maximized, only a reduced top-left subsection of the window displays properly, and even that part doesn't correspond to where the cursor is (i.e. when I type the text appears somewhere other than where the cursor is located). This problem doesn't occur if before opening LibreOffice I go into my "Displays" settings (in Ubuntu Unity) and change "Scale for menu and title bars" to something less than 1. Even if I increases it after opening Writer it seems to stay fine. This problem doesn't happen with any other software on my system. I will try to attach a screenshot that illustrates the problem better than I can explain if I can figure out how. Expected Results: Have it work properly. Reproducible: Always User Profile Reset: No Additional Info: .
Created attachment 193246 [details] Screenshot illustrating problem
Please provide os/DE and distribution in use. Also please post details from the Help -> About LibreOffice panel.
I'm not sure I know what "DE" refers to, but here is some info that I hope will be helpful: don't hesitate to let me know if you need more: $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.10 Release: 23.10 Codename: mantic $ uname -a Linux mainframe 6.5.0-26-generic #26-Ubuntu SMP PREEMPT_DYNAMIC Tue Mar 5 21:19:28 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux $ dpkg -l libreoffice-writer Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Architecture Description +++-==================-========================-============-=========================================== ii libreoffice-writer 4:7.6.5-0ubuntu0.23.10.1 amd64 office productivity suite -- word processor $ dpkg -l unity Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Architecture Description +++-==============-===============================-============-=========================================================== ii unity 7.7.0+23.04.20230222.2-0ubuntu2 amd64 Interface designed for efficiency of space and interaction.
Thank you for reporting the bug. I am not able to replicate the bug on: Version: 24.2.1.2 (X86_64) / LibreOffice Community Build ID: db4def46b0453cc22e2d0305797cf981b68ef5ac CPU threads: 16; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL threaded Version: 24.8.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 6a064b1967e06e40be40817deff99d00c1a8554f CPU threads: 16; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: ko-KR (en_US); UI: en-US Calc: CL threaded
Thanks for that. Anything I can do to avoid this being closed as "could not replicate"?
We still need the build and config details from the Help -> About LibreOffice popup. Please use the convenient copy button and paste the text.
Here you are! In case it helps I hadn't been having this problem on my previous Lenovo Thinkpad but it started either at the same time or shortly after migrating to a Framework (http://frame.work) laptop. Version: 7.6.5.2 (X86_64) / LibreOffice Community Build ID: 60(Build:2) CPU threads: 16; OS: Linux 6.5; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Ubuntu package version: 4:7.6.5-0ubuntu0.23.10.1 Calc: threaded
(In reply to macho.p from comment #7) > Version: 7.6.5.2 (X86_64) / LibreOffice Community > Build ID: 60(Build:2) > CPU threads: 16; OS: Linux 6.5; UI render: default; VCL: gtk3 > Locale: en-US (en_US.UTF-8); UI: en-US > Ubuntu package version: 4:7.6.5-0ubuntu0.23.10.1 > Calc: threaded Could you run "sudo lshw -C display" and post that as well. Needed to find someone with similar graphics hw config (GPU and display) on your Ubuntu Desktop Environment.
> Could you run "sudo lshw -C display" and post that as well. My pleasure: $ sudo lshw -C display *-display description: VGA compatible controller product: Raptor Lake-P [UHD Graphics] vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 logical name: /dev/fb0 version: 04 width: 64 bits clock: 33MHz capabilities: pciexpress msi pm vga_controller bus_master cap_list rom fb configuration: depth=32 driver=i915 latency=0 mode=2256x1504 resolution=2256,1504 visual=truecolor xres=2256 yres=1504 resources: iomemory:600-5ff iomemory:400-3ff irq:201 memory:605c000000-605cffffff memory:4000000000-400fffffff ioport:3000(size=64) memory:c0000-dffff memory:4010000000-4016ffffff memory:4020000000-40ffffffff
Do you reproduce the same issue with another Desktop Environment, e.g. GNOME? Wondering if it is specific to Unity.
I tried in gnome-desktop and I wasn't able to reproduce, although gnome doesn't seem to allow you do adjust the display to less than 1 / 100% so I wonder whether that may limit the usefulness of that info. I don't know why, but for years whenever I even choose to login under gnome instead of unity I for some reason have a nightmarish time getting back into unity (even when I select Unity at login it kicks me to gnome, at least for that user), so I'm loath to try it again.
Try to start LO by SAL_USE_VCLPLUGIN=gen ./soffice Might be it is the same reason like bug 160415
Before trying the SAL_USE_VCLPLUGIN request, I tried to reproduce in the normal way and weirdly I could no longer (at least readily) reproduce the initial bug. Do you mind if we leave this open, say, a couple of months in case it comes back, and then if not we can close?
(In reply to macho.p from comment #13) > Do you mind if we leave this open, say, a couple of months in case it comes > back, and then if not we can close? Let's set to "need info" then.
Dear macho.p, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear macho.p, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp