Created attachment 194055 [details] Screenshot showing words that had been added shown as deletions. I am finding Writer 24.2.2.2 crashing a few times a day, while I am editing a document. Of most concern is that, when I re-open the document - it doesn't always give me the choice of Document Recovery - I find that a lot of edits I added shortly before the crash being shown as deletions. (See screenshot.) Consequently, I have to review the whole document to find and reject these deletions. That there may a large number of unintended deletions is, needless to say, worrying. Version: 24.2.2.2 (X86_64) / LibreOffice Community Build ID: 420(Build:2) CPU threads: 8; OS: Linux 6.5; UI render: default; VCL: kf5 (cairo+xcb) Locale: en-GB (en_GB.UTF-8); UI: en-GB Ubuntu package version: 4:24.2.2~rc2-0ubuntu0.22.04.1~lo1 Calc: threaded
NB I don't have the permissions, but I think this needs to be flagged as Major, or even Critical. Thanks and regards
This may be specific to DOCX files that have been edited in Microsoft Word.
p.wibberly, thank you for reporting the bug. Does it happen with every docx-file or only with a specific one. Is it possible to attach it here? Do you get a link to a crash report (You can enable sending a report with Tools -> Options -> LibreOffiece -> General)? Please paste it here. => NEEDINFO
Dieter, Thank you for your comment. The file is a piece of work for a client, and is a little confidential. Let me see if I can reproduce the problem with a non-confidential document. I'll also see if I generate the report, as per your suggestion. Thanks and regards Peter
[Automated Action] NeedInfo-To-Unconfirmed
Thanks for the report. - please install version 24.2.3 (or above), as some crashes have been fixed - if you manage to create a sample file, please attach it here I tested the following: 0. Set autoRecovery time setting to 1 minute 1. Create a new Writer document, insert some sample text, turn on track changes (show and record), save 2. Add some text in various places 3. Wait for 1+ minute 4. Kill soffice process 5. Relaunch LO 6. Recover file when prompted I could not reproduce the bug. Additions are shown as additions. I tested both ODT and DOCX. Version: 24.2.3.2 (X86_64) / LibreOffice Community Build ID: 433d9c2ded56988e8a90e6b2e771ee4e6a5ab2ba CPU threads: 8; OS: Linux 6.5; UI render: default; VCL: gtk3 Locale: en-AU (en_AU.UTF-8); UI: en-US Calc: CL threaded
Dear p.wibberley, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Hi, Give me a few days to find some examples. Given that problem seems to manifest itself with documents originated with Microsoft Word (and hence not me), the problem is finding examples that private to the another party. Thanks and regards
(In reply to p.wibberley from comment #8) > Hi, > > Give me a few days to find some examples. Given that problem seems to > manifest itself with documents originated with Microsoft Word (and hence not > me), the problem is finding examples that private to the another party. > > Thanks and regards Any update on this?