Bug 161751 - Tools -> Options crashed Libreoffice on some user accounts | Fedora 40 @ Gnome 46 @ Wayland session, X11
Summary: Tools -> Options crashed Libreoffice on some user accounts | Fedora 40 @ Gnom...
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-06-23 18:06 UTC by 2019z2-gilad
Modified: 2024-06-23 18:06 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description 2019z2-gilad 2024-06-23 18:06:43 UTC
Description:
upon clicking tools => options makes Libreoffice Freezes and then crash as it doesn't responds anymore, and it's impossible to even quit.
only affects exactly ONE user on an entire system.
everything else loads flawlessly.

Steps to Reproduce:
unreproducible - it usually won't affect users on the system.
i tried launching it from the terminal to receive further diagnostics, and i there were several warnings regarding user theme, but launched correctly. everything except Tools _> Options works exceptionally well, and changing settings from the "Tip of the day" thing worked alright. Admin account was used, i tried to clear user profiles and cleared anything related to Libreoffice, reinstalled, but to no avail.

Actual Results:
nothing changed, except now i lost a lot of customizations

Expected Results:
load settings.


Reproducible: Couldn't Reproduce


User Profile Reset: Yes

Additional Info:
installed on admin account - yet the issue DOESN'T affects other users on the system, customized gnome session - several warnings regarding that - but everything loaded successfully - except settings - the software froze - a pop up showed up stating Libreoffice is not responding, clicking wait repeatedly for ~1 minute didn't solved it.
for one moment settings actually loaded once, but froze, and i had to force quit the entire program. used the latest release. resetting UserProfile didn't affected anything.

System info: Fedora workstation 40, Gnome 46 w/ custom theme, Wayland session manager + X11 session manager, ASUSTeK COMPUTER INC. ASUS EXPERTCENTER D500TE_D500TE (Intel i7 13th Gen + 16GB RAM).

NO DUMP FILES OR FURTHER WARNINGS WHEN CLICKING TOOLS-> OPTIONS, EVEN WHEN LOADED FROM TERMINAL. 
the issue persists on exactly ONE Admin account for ~6 months.