Bug 161860 - LibreOffice completely closes when opening a spreadsheet
Summary: LibreOffice completely closes when opening a spreadsheet
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
24.2.4.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-07-01 17:46 UTC by MikeDerr
Modified: 2024-07-01 22:18 UTC (History)
0 users

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Description MikeDerr 2024-07-01 17:46:12 UTC
Description:
I am opening LibreOffice and then opening a .ods spreadsheet that is 12k in size.  At about the moment that the spreadsheet should appear, all windows close and LibreOffice closes completely.  I disabled my AVG antivirus software.  I can open LibreOffice, start a new ss, then select open and open my old document.  If I click -save- at the top, again everything of LibreOffice immediately closes.  I am running Windows 10 Pro with 8Gb ram.  My spreadsheet has simple calculations in it.  If I select About LibreOffice to get the exact version - again - closed.

Steps to Reproduce:
1. I double click a spreadsheet to launch and open - 
2. LibreOffice bombs before document appears.
or
1. Launch LibreOffice, select file>open, click ss to open from desktop folder> bomb.

Actual Results:
the document never opens. Instead, all Libreoffice windows close and the system is returned to the desktop

Expected Results:
The document should open for work


Reproducible: Always


User Profile Reset: No

Additional Info:
When I open LibreOffice and select about.....two seconds later....again bombs.  Everything closes.  I will remove and reinstall to see if this gets better.
Comment 1 ady 2024-07-01 20:18:56 UTC
I would suggest try installing LO 7.6 instead. Does the crash happen with any version other than 24.2.4?

Is LO crashing when saving a different type of document/module, such as from Writer, instead of saving a spreadsheet from Calc?

You could also test installing a current Dev version. It would install in parallel to your stable version. Having a stable version and a development version installed is OK. Just beware not to run/execute more than one version at a time; close all LO windows before launching a different LO version.

Whichever the case, please report back any new info.
Comment 2 ady 2024-07-01 20:21:17 UTC
(In reply to ady from comment #1)

> Is LO crashing when saving a different type of document/module, such as from
> Writer, instead of saving a spreadsheet from Calc?

Sorry. I meant "saving" or "opening" or any other action from whichever module, including the Start Center.
Comment 3 MikeDerr 2024-07-01 21:32:36 UTC
(In reply to ady from comment #2)
> (In reply to ady from comment #1)
> 
> > Is LO crashing when saving a different type of document/module, such as from
> > Writer, instead of saving a spreadsheet from Calc?
> 
> Sorry. I meant "saving" or "opening" or any other action from whichever
> module, including the Start Center.

I removed LO and installed the stable version....same issue.  Then, deleted that, ran regedit to delete anything LO, then manually went to appdata and programfiles and deleted the LO folders and rebooted and reinstalled 24.2.2.   I still have the problem HOWEVER, if I open a doc file first and let it sit in the background, I can open my spreadsheet and work on it and save it.

it is giving me more wtf feeling.
Comment 4 MikeDerr 2024-07-01 21:35:39 UTC
After my first post, I did the profile reset.   Getting the same results, I just gave up and did the full gutting procedure that I just mentioned - in between.
Comment 5 ady 2024-07-01 22:02:08 UTC
(In reply to MikeDerr from comment #3)
> I removed LO and installed the stable version....same issue.

Which exact version was that? Have you actually tried LO 7.6? Please go to menu Help > About and click on the icon to copy the info to the clipboard; then paste it in your next post.

I am also wondering why you are now testing with LO 24.2.2, and not the latest (24.2.4 ATM).

From your comment 3, I am guessing that the problem is seen on Calc only, and not with other modules such as Writer.

If, instead of opening a specific spreadsheet file, you try to start Calc with an empty clean spreadsheet, would that crash too?

Does the crash happen with a specific spreadsheet file? Or with a set of them? Or with any spreadsheet file?

Which type of spreadsheet files are we talking about? Are these ODS files? Are these XLSX files? Have you tried with others?

Please review your Calc settings. For example, LO menu Tools > Options > LibreOffice > OpenCL. What happens if you disable that and then close all LO windows and restart Calc anew? Does it cash as before?
Comment 6 MikeDerr 2024-07-01 22:18:42 UTC
-first- It seems fixed!
The LO stable that I tried was 7.6.7 just downloaded.  
The reason why I tried a different version (24.2.2) is because that was in my downloads folder.
It did seem to only be with calc and I could open a blank sheet with no problem.
Lastly, I unchecked the opencl and restarted and now I can dbl-click from FileManager and launch,open,and go-to-work.

I'll test more tomorrow but, that looks like that might be it. 

The problem started sometime during 24.2.2.  I do see that I received a Radeon driver update  on May 10th.  I wonder if that was it?

I'll respond again tomorrow about this time...hoping all goes well.  Thanks for the assist!!!