When loading a [confidential] document (.docx), Writer crashes with: Unspecified Application Error Fatal exception: Signal 6 Stack: /usr/lib/libreoffice/program/libuno_sal.so.3(+0x37722)[0x7f1c78987722] /usr/lib/libreoffice/program/libuno_sal.so.3(+0x378fa)[0x7f1c789878fa] /lib/x86_64-linux-gnu/libc.so.6(+0x3c050)[0x7f1c7445b050] ... /usr/lib/libreoffice/program/soffice.bin(+0x10b1)[0x55a2f5e000b1] The document also fails to convert to PDF using the command line: $ soffice --convert-to pdf file.docx Gtk-Message: 17:39:01.845: Failed to load module "colorreload-gtk-module" Gtk-Message: 17:39:01.846: Failed to load module "window-decorations-gtk-module" convert /tmp/file.docx -> /tmp/file.pdf using filter : writer_pdf_Export Unspecified Application Error The same error occurs when using --safe-mode. However, the --cat mode successfully prints the plain-text content of the file. As a reference point, Okular's backend for ODT documents (Debian 12: okular-backend-odt 1:3.2.1+dfsg-6+b3) can import the document ok. I'm not able to supply the offending document but would be happy to work through debugging it with someone. As far as I know the file isn't anything particularly exotic. Details of system: Debian 12 (bookworm) on Linux faramir 6.1.0-22-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.94-1 (2024-06-21) x86_64 GNU/Linux on a Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz $ dpkg -l | grep libreoffice ii liblibreoffice-java 4:7.4.7-1+deb12u3 all LibreOffice UNO runtime environment -- Java library ii liblibreofficekitgtk 4:7.4.7-1+deb12u3 amd64 GTK3 widget wrapping LibreOffice functionality ii libreoffice-base 4:7.4.7-1+deb12u3 amd64 office productivity suite -- database ii libreoffice-base-core 4:7.4.7-1+deb12u3 amd64 office productivity suite -- shared library ii libreoffice-base-drivers 4:7.4.7-1+deb12u3 amd64 Database connectivity drivers for LibreOffice ii libreoffice-calc 4:7.4.7-1+deb12u3 amd64 office productivity suite -- spreadsheet ii libreoffice-common 4:7.4.7-1+deb12u3 all office productivity suite -- arch-independent files ii libreoffice-core 4:7.4.7-1+deb12u3 amd64 office productivity suite -- arch-dependent files ii libreoffice-draw 4:7.4.7-1+deb12u3 amd64 office productivity suite -- drawing ii libreoffice-gnome 4:7.4.7-1+deb12u3 amd64 office productivity suite -- GNOME integration ii libreoffice-gtk3 4:7.4.7-1+deb12u3 amd64 office productivity suite -- GTK+ 3 integration ii libreoffice-help-common 4:7.4.7-1+deb12u3 all office productivity suite -- common files for LibreOffice help ii libreoffice-help-en-gb 4:7.4.7-1+deb12u3 all office productivity suite -- English_british help ii libreoffice-help-en-us 4:7.4.7-1+deb12u3 all office productivity suite -- English_american help ii libreoffice-impress 4:7.4.7-1+deb12u3 amd64 office productivity suite -- presentation ii libreoffice-java-common 4:7.4.7-1+deb12u3 all office productivity suite -- arch-independent Java support files ii libreoffice-l10n-en-gb 4:7.4.7-1+deb12u3 all office productivity suite -- English_british language package ii libreoffice-math 4:7.4.7-1+deb12u3 amd64 office productivity suite -- equation editor ii libreoffice-sdbc-firebird 4:7.4.7-1+deb12u3 amd64 Firebird SDBC driver for LibreOffice ii libreoffice-sdbc-hsqldb 4:7.4.7-1+deb12u3 amd64 HSQLDB SDBC driver for LibreOffice ii libreoffice-style-breeze 4:7.4.7-1+deb12u3 all office productivity suite -- Breeze symbol style ii libreoffice-style-colibre 4:7.4.7-1+deb12u3 all office productivity suite -- colibre symbol style ii libreoffice-style-elementary 4:7.4.7-1+deb12u3 all office productivity suite -- Elementary symbol style ii libreoffice-writer 4:7.4.7-1+deb12u3 amd64 office productivity suite -- word processor ii libreofficekit-data 4:7.4.7-1+deb12u3 all common data for LOKDocView
LO 7.4.7 is EOL. Please give a try with a recent LO version. Debian testing contains 24.2.4. Either upgrade to Debian testing or just use "testing" for LO and related packages. "stable" Debian is more for production servers than desktops. "SID" is bleeding edge but sometimes packages may be broken. "testing" is a good compromise between both. This link https://wiki.documentfoundation.org/QA/FirstSteps may also help.
Thanks for the repsonse. The file has opened ok on 24.2.4.2 Version: 24.2.4.2 (AARCH64) / LibreOffice Community Build ID: 51a6219feb6075d9a4c46691dcfe0cd9c4fff3c2 CPU threads: 8; OS: macOS 14.5; UI render: Skia/Raster; VCL: osx Locale: en-GB (en_GB.UTF-8); UI: en-US
Great! Let's put this one to WFM then.