Bug 162410 - Sheets stall until time out with wait for printer connection modal message for internal software printers.
Summary: Sheets stall until time out with wait for printer connection modal message fo...
Status: RESOLVED DUPLICATE of bug 42673
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
24.2.5.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-08-09 14:32 UTC by Peter Higgins
Modified: 2025-08-09 12:40 UTC (History)
3 users (show)

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Crash report or crash signature:


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Description Peter Higgins 2024-08-09 14:32:22 UTC
Description:
LibreOffice is configured to use either Microsoft Print to PDF or Foxit PhantomPDF Printer with no network printer (at the moment, it didn't make a difference).  The modal wait for printer connection blocks application use on every open until time out or the window is located to press cancel. I use LibreOffice Sheets exclusively and often through the day and find the delay quite irritating, especially in virtual meeting. I have donated in the past and am willing to donate towards this particular revision.  It started I believe a couple of updates ago.  

Steps to Reproduce:
1.Open Application
2.
3.

Actual Results:
Waiting for printer connection window

Expected Results:
Application opens as no communication is required for non devices. 


Reproducible: Always


User Profile Reset: Yes

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: yes
Version: 24.2.5.2 (X86_64) / LibreOffice Community
Build ID: bffef4ea93e59bebbeaf7f431bb02b1a39ee8a59
CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: default; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 1 m_a_riosv 2024-08-09 20:58:24 UTC
Please test in safe mode, Menu/Help/Restart in Safe Mode
Comment 2 Buovjaga 2024-09-10 12:07:16 UTC
(In reply to Peter Higgins from comment #0)
> It started I believe a couple of updates ago.

Then the exact reason can be found out:
https://wiki.documentfoundation.org/QA/Bibisect
https://wiki.documentfoundation.org/QA/Bibisect/Windows

Let me know, if you need guidance on this (can be a screensharing call).

I don't see this on Windows, so I can not investigate.
Comment 3 theelous3 2025-08-09 12:12:57 UTC
Confirming this is still a very disruptive issue. I have had this problem for... years? I recently started using calc again more often, and so I updated to the latest version v25.2.5.2 and the issue persists. 

I believe from intuition the issue is because calc is looking for a printer on startup. However, I do not keep my printer on at all times, and so calc is hanging and wasting time trying to connect to a printer that is offline.

This also occurs in safe mode.

It also occurs even though I have tools->options->load/save-> "load printer settings with the document" disabled.

It's worth noting that if you have external file links, it does this hanging behavior more than once.

If I set "Microsoft Print to PDF" as my default printer in windows, the hanging stops, reinforcing the idea that it's looking for offline printers. This is a terrible workaround.

I think this is a major issue.

Googling the problem you will find many people with this issue and no solution other than to throw your windows defaults under the bus.
Comment 4 Buovjaga 2025-08-09 12:40:49 UTC

*** This bug has been marked as a duplicate of bug 42673 ***