Bug 162592 - huge memory usage (48Gb) that lead to crash when opening document
Summary: huge memory usage (48Gb) that lead to crash when opening document
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
24.8.0.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Memory
  Show dependency treegraph
 
Reported: 2024-08-23 09:59 UTC by alexandre bustico
Modified: 2025-11-25 15:18 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
presenter file used for technical lecture (8.32 MB, application/vnd.oasis.opendocument.presentation)
2024-08-23 10:25 UTC, alexandre bustico
Details
top showing 48Gb libreoffice process (354.39 KB, image/png)
2024-08-23 14:08 UTC, alexandre bustico
Details

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Description alexandre bustico 2024-08-23 09:59:23 UTC
I have some impress documents (I have attached one) that I have edited with libreoffice 7.3. Theses documents make libreoffice 24.2 and 24.8 to stuck my computer after allocating 48Gb (computer is fitted with 32Gb ram).

eventually, soffice.bin i killed by linux OOM killer, and after some minutes, computer is usable again.

I can revert to using libreoffice 7.3 to edit my documents.

I have tried to start in recovery mode, but the problem is the same. 

platform is ubuntu 22.4 with all updates, french locales.
Comment 1 alexandre bustico 2024-08-23 10:25:00 UTC
Created attachment 195980 [details]
presenter file used for technical lecture
Comment 2 Xisco Faulí 2024-08-23 13:52:08 UTC
I can't reproduce it in

Version: 25.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 4ac1015b58a676324443de54188c16abf28d642f
CPU threads: 8; OS: Linux 6.1; UI render: default; VCL: gtk3
Locale: es-ES (es_ES.UTF-8); UI: en-US
Calc: threaded

nor in

Version: 25.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: b93c179b44e8b76e036e6fba560325c5cceb7103
CPU threads: 4; OS: Windows 10 X86_64 (10.0 build 10240); UI render: Skia/Raster; VCL: win
Locale: es-ES (es_ES); UI: en-US
Calc: threaded
Comment 3 Xisco Faulí 2024-08-23 13:52:36 UTC
To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Comment 4 alexandre bustico 2024-08-23 14:08:54 UTC
Created attachment 195983 [details]
top showing 48Gb libreoffice process

I have renamed ~/.config/libreoffice and started libreoffice without user profile and the problem remains the same.

I also tried under windows, and there is no problem, seems linux specific.
Comment 5 QA Administrators 2024-08-24 03:16:07 UTC Comment hidden (obsolete)
Comment 6 Roman Kuznetsov 2024-08-24 16:44:51 UTC
No repro in

Version: 25.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: b93c179b44e8b76e036e6fba560325c5cceb7103
CPU threads: 16; OS: Windows 10 X86_64 (10.0 build 19045); UI render: Skia/Vulkan; VCL: win
Locale: ru-RU (ru_RU); UI: ru-RU
Calc: CL threaded
Comment 7 Roman Kuznetsov 2024-08-24 16:48:05 UTC
No repro in

Version: 25.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: c17659cc51e4eea7b26f936604c2c3a29b308ba7
CPU threads: 16; OS: Linux 6.5; UI render: default; VCL: kf5 (cairo+xcb)
Locale: ru-RU (ru_RU.UTF-8); UI: en-US
Calc: threaded
Comment 8 alexandre bustico 2024-08-26 07:39:55 UTC
I have update the computer from ubuntu 22.04 to 24.04:

° ubuntu packaged libreoffice (version 24.2.5-0ubuntu0.24.04.2) works without problem.
° libreoffice official release 2024.8 still crashes
Comment 9 Buovjaga 2024-09-23 06:12:00 UTC
No problem.

Do you also see this with an appimage? https://www.libreoffice.org/download/appimage/

Arch Linux 64-bit
Version: 25.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: f0baab027df46d4e74b7808ff5d976b8efb1ea33
CPU threads: 8; OS: Linux 6.10; UI render: default; VCL: kf6 (cairo+wayland)
Locale: fi-FI (fi_FI.UTF-8); UI: en-US
Calc: CL threaded
Built on 20 September 2024
Comment 10 QA Administrators 2025-11-25 15:18:29 UTC
Dear alexandre bustico,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping