Bug 162710 - FILEOPEN "General Error. General input/output error." when opening a specific .vsdx file on Windows
Summary: FILEOPEN "General Error. General input/output error." when opening a specific...
Status: NEW
Alias: None
Product: Document Liberation Project
Classification: Unclassified
Component: libvisio (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: filter:visio
Depends on:
Blocks: Visio
  Show dependency treegraph
 
Reported: 2024-08-30 13:28 UTC by opsapo
Modified: 2024-10-14 04:37 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Error opening this file on 24.8 (349.60 KB, application/octet-stream)
2024-08-30 13:29 UTC, opsapo
Details

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Description opsapo 2024-08-30 13:28:12 UTC
Description:
The attached .vsdx file give the error when trying to open it.
It's a company specific file that's been updated probably since 2012 using old Visio and has since been updated to Visio vsdx format.

After clicking OK, LibreOffice Draw closes and doesn't open the file.

HOWEVER I tested the file in another laptop I have that has LibreOffice 7.3.7.2 installed and.. it works there! So it seems to be an issue that was introduced somewhere in between versions.

Steps to Reproduce:
1. Open file
2. Error appears
3. Clik OK, Draw closes

Actual Results:
Error window
General Error.
General input/output error.

Expected Results:
Open the file properly to edit


Reproducible: Always


User Profile Reset: No

Additional Info:
Version: 24.8.0.3 (X86_64) / LibreOffice Community
Build ID: 0bdf1299c94fe897b119f97f3c613e9dca6be583
CPU threads: 20; OS: Windows 10 X86_64 (10.0 build 19045); UI render: Skia/Raster; VCL: win
Locale: pt-PT (pt_PT); UI: en-US
Calc: threaded
Comment 1 opsapo 2024-08-30 13:29:24 UTC
Created attachment 196116 [details]
Error opening this file on 24.8
Comment 2 Julien Nabet 2024-08-30 13:38:25 UTC
Just for the record, on pc Debian x86-64 with LO Debian package 24.2.5, I don't reproduce this, idem with master sources (future 25.2) updated today, both tested with gen rendering.
Comment 3 Roman Kuznetsov 2024-08-31 09:05:56 UTC
Confirm in

Version: 25.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 7ae0542f7208573b18dadb0dee550f34ce8e41f4
CPU threads: 16; OS: Windows 10 X86_64 (10.0 build 19045); UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: ru-RU
Calc: CL threaded

and in

Version: 7.0.0.3 (x64)
Build ID: 8061b3e9204bef6b321a21033174034a5e2ea88e
Потоков ЦП: 16; ОС: Windows 10.0 Build 19045; Отрисовка ИП: Skia/Vulkan; VCL: win
Locale: ru-RU (ru_RU); ИП: ru-RU
Calc: CL