Bug 163013 - Crash in: SwTextINetFormat::GetCharFormat()
Summary: Crash in: SwTextINetFormat::GetCharFormat()
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
24.8.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-09-17 15:21 UTC by Lera
Modified: 2024-11-13 17:04 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["SwTextINetFormat::GetCharFormat()"]

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Description Lera 2024-09-17 15:21:19 UTC 
This bug was filed from the crash reporting server and is br-99b377e6-2396-42cc-aa4d-be9bd8994962.
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Comment 1 Julien Nabet 2024-09-18 08:22:58 UTC 
Could you provide minimum step by step process to reproduce the crash?
Comment 2 Lera 2024-09-18 08:47:41 UTC 
I got this crash several times but couldn't recognise any special trigger for it.
Comment 3 Julien Nabet 2024-09-18 08:49:32 UTC 
Ok, could you try https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile ?
Comment 4 Lera 2024-09-18 10:55:12 UTC 
Thank you for your advice! The problem persists in the Safe Mode too. This time it happened by scrolling the file.
Comment 5 Julien Nabet 2024-09-18 11:35:52 UTC 
Ok does it happen with any file or some specific files?

For example, if you create a brand new file and use https://fr.lipsum.com/ to generate a dozen of pages, does it crash when scrolling?

If only specific files, would it be possible you attach one (after sanitization, see https://wiki.documentfoundation.org/QA/Bugzilla/Sanitizing_Files_Before_Submission) by using this link https://bugs.documentfoundation.org/attachment.cgi?bugid=163013&action=enter ?
Comment 6 Lera 2024-09-18 13:32:37 UTC 
I'm using a certain file and it happens usually after 2-3 hours of work. Last time after crash the programm wasn't starting at all for a while running the loading screen again and again. It could also be a Windows issue, I don't know. 

I will check, thank you.
Comment 7 Buovjaga 2024-11-13 17:04:53 UTC 
It seems to be bug 162911, which was fixed in 24.8.2. Can you try that version?