Description: LO uses 19% memory according to task manager. Using one of the file/menu drop downs spikes that and causes a "not responding" error with the spinning wheel. The program usually responds in 5-15 seconds, depending on what else is open. Sometimes it crashes. Usually happens first time a menu item is selected but often operates normally afterwards, unless it sits too long w/o interaction. Actual Results: Using one of the file/menu drop downs spikes that and causes a "not responding" error with the spinning wheel. The program usually responds in 5-15 seconds, depending on what else is open. Sometimes it crashes. Usually happens first time a menu item is selected but often operates normally afterwards, unless it sits too long w/o interaction. Expected Results: I expect the same reaction time as the other icons Reproducible: Always User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: en-US Module: TextDocument [Information guessed from browser] OS: Windows (All) OS is 64bit: no
Please test in safe mode, Menu/Help/Restart in Safe Mode Please paste here the information on Menu/Help/About LibreOffice (There is an icon to copy)
Writer works normally in safe mode.
Then you need to restart the profile. Use the options on the window while Restarting in Safe Mode, doing a profile copy as first action.
I restarted the profile while in safe mode as suggested. I didn't help. Same problem exists. Other suggestions?
Info about the profile: https://wiki.documentfoundation.org/UserProfile#Resolving_corruption Help: https://help.libreoffice.org/latest/en-US/text/shared/01/profile_safe_mode.html?DbPAR=SHARED#bm_id281120160951421436 In help paragraph "Reset to factory settings".
*** This bug has been marked as a duplicate of bug 162917 ***