Bug 163735 - Help->Send Feedback: post the full Help->About data there
Summary: Help->Send Feedback: post the full Help->About data there
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All All
: medium enhancement
Assignee: Not Assigned
URL: https://redmine.documentfoundation.or...
Whiteboard:
Keywords:
Depends on:
Blocks: Help-Menu
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Reported: 2024-11-02 08:43 UTC by Mike Kaganski
Modified: 2024-11-03 03:51 UTC (History)
3 users (show)

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Crash report or crash signature:


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Description Mike Kaganski 2024-11-02 08:43:18 UTC
Help->Send Feedback generates a URL with some limited information about the program, like this:

  https://www.libreoffice.org/get-help/feedback/?LOversion=24.8.3.1&LOlocale=en-US&LOmodule=StartModule

It happens here: https://opengrok.libreoffice.org/xref/core/sfx2/source/appl/appserv.cxx?r=bb0e5aa9#606

The end result is as seen at https://bugs.documentfoundation.org/show_bug.cgi?id=163730#c0:

> [Information automatically included from LibreOffice]
> Locale: en-US
> Module: StartModule

(and the version goes to the modifiable Version metadata, not saving a fixed copy in the description.)

We should send the whole information from Help->About instead of this short info, that is inadequate, and which we have to ask explicitly.
Comment 1 Buovjaga 2024-11-02 08:48:07 UTC
-> NEW
Comment 2 V Stuart Foote 2024-11-03 03:51:11 UTC
+1, the Help -> Send Feedback info is lacking. 

Agree always having the Help -> About dialog's details simplifies the QA review of issues--that should be included by default with issues arriving via the Send Feedback channel.