Bug 163882 - Libre Office Crashes when inserting Index
Summary: Libre Office Crashes when inserting Index
Status: RESOLVED DUPLICATE of bug 163325
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
24.8.2.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-11-13 13:06 UTC by richaire@gmail.com
Modified: 2024-11-20 06:26 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description richaire@gmail.com 2024-11-13 13:06:36 UTC
Description:
I cannot create an Index with the new LO versions starting with 24.
I CAN create an index using the older version 7.5.9...
The Steps:
Create Document
Create Pages - First Page - Index - Default page
Go to top of index and click on "Insert Table of Contents Index bibliography
Popup pops up and the page crashes.
If I go to Safe Mode it doesn't crash - which is horrible because now I've lost all my templates, Writer, Impress, Calc documents on the startup page.
I am NOT the only one with this problem. 
Are you going to fix it?
I uninstall verSion 24.8.3 or 24.8.2. I've tried both of them and they crash.
I install version 7.6.7.2 and LO does NOT crash when inserting TOC and Index, bibliography. BUT, even though I've disabled auto updates and specified notify me of updates, somehow LO through some other portal is updating to the latest version which DOES NOT WORK FOR ME.

I installed the old version and it works without crashing   

Actual Results:
Create Document
Create Pages - First Page - Index - Default page
Go to top of index and click on "Insert Table of Contents Index bibliography
Popup pops up and the page crashes.
If I go to Safe Mode it doesn't crash - which is horrible because now I've lost all my templates, Writer, Impress, Calc documents on the startup page.
I am NOT the only one with this problem. 
Are you going to fix it?
I uninstall verSion 24.8.3 or 24.8.2. I've tried both of them and they crash.
I install version 7.6.7.2 and LO does NOT crash when inserting TOC and Index, bibliography. BUT, even though I've disabled auto updates and specified notify me of updates, somehow LO through some other portal is updating to the latest version which DOES NOT WORK FOR ME.

Expected Results:
The popup screen stays on display, the main program crashes and closes


Reproducible: Always


User Profile Reset: No

Additional Info:
created a TOC index or Bibliography without crashing

I have no idea (even after reading the instructions) on how to create a new profile. I can't even find the templates, files, documents I created anywhere on my PC.

Version: 24.8.3.2 (X86_64) / LibreOffice Community
Build ID: 48a6bac9e7e268aeb4c3483fcf825c94556d9f92
CPU threads: 8; OS: Windows 10 X86_64 (10.0 build 19045); UI render: default; VCL: win
Locale: en-CA (en_CA); UI: en-US
Calc: threaded
Comment 1 Stéphane Guillou (stragu) 2024-11-13 14:12:09 UTC
Thank you for the report.
I think this is Bug 163325.
Can you please check that it does not crash when the Preview option in the dialog is turned off?
Thank you.
Comment 2 Stéphane Guillou (stragu) 2024-11-20 06:26:07 UTC
No response for a week, but since:
- no crash with new profile (preview is off by default)
- recent regression
- same dialog and symptoms as Bug 163325
... I think we can assume it's the same crash.
Marking as duplicate.

*** This bug has been marked as a duplicate of bug 163325 ***