Bug 164286 - Libreoffice crashes when attempting to open a file
Summary: Libreoffice crashes when attempting to open a file
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
24.8.3.2 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-12-11 16:08 UTC by Paul Roberts
Modified: 2024-12-13 22:59 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
Libreoffice generated file (11.28 KB, application/vnd.oasis.opendocument.spreadsheet)
2024-12-12 17:16 UTC, Paul Roberts 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Paul Roberts 2024-12-11 16:08:06 UTC 
Description:
Libreoffice V24.8.3.2 (AARH64) Community
Apple M1 Pro Sequoia 15.1.1

Libreoffice opens normally then halts when attempting to open a Libreoffice generated file. Libreoffice stops working and shows only spinning colored circle. 

Steps to Reproduce:
1. Open Libreoffice
2. Attempt to open a file, e.g. .ods
3.

Actual Results:
System halts

Expected Results:
Open the file in Libreoffice


Reproducible: Always


User Profile Reset: No

Additional Info:
Paul@Pauls-MacBook-Pro ~ % /Applications/LibreOffice.app/Contents/MacOS/soffice --safe-mode
2024-12-11 09:41:26.801 soffice[9344:8077302] +[IMKClient subclass]: chose IMKClient_Modern
2024-12-11 09:41:26.801 soffice[9344:8077302] +[IMKInputSession subclass]: chose IMKInputSession_Modern
2024-12-11 09:41:40.430 soffice[9344:8077630] Task policy set failed: 4 ((os/kern) invalid argument)
2024-12-11 09:41:52.520 soffice[9344:8077630] +[IMKClient subclass]: chose IMKClient_Modern
2024-12-11 09:41:52.520 soffice[9344:8077630] +[IMKInputSession subclass]: chose IMKInputSession_Modern
Comment 1 m_a_riosv 2024-12-11 21:56:19 UTC 
Please attach a sample file, reduce the size as much as possible without private information, and paste the information in Menu/Help/About LibreOffice, there is a copy icon.
Comment 2 Paul Roberts 2024-12-12 17:16:29 UTC 
Created attachment 198091 [details]
Libreoffice generated file
Comment 3 m_a_riosv 2024-12-12 17:54:53 UTC 
No issue with
Version: 24.8.4.1 (X86_64) / LibreOffice Community
Build ID: 1be9007f5d86a3741c366527d13e2970cbeef057
CPU threads: 16; OS: Windows 11 X86_64 (10.0 build 26100); UI render: Skia/Vulkan; VCL: win
Locale: es-ES (es_ES); UI: en-US
Calc: CL threaded

Please test in safe mode, Menu/Help/Restart in Safe Mode
Comment 4 Paul Roberts 2024-12-12 18:03:04 UTC 
(In reply to m_a_riosv from comment #3)
> No issue with
> Version: 24.8.4.1 (X86_64) / LibreOffice Community
> Build ID: 1be9007f5d86a3741c366527d13e2970cbeef057
> CPU threads: 16; OS: Windows 11 X86_64 (10.0 build 26100); UI render:
> Skia/Vulkan; VCL: win
> Locale: es-ES (es_ES); UI: en-US
> Calc: CL threaded
> 
> Please test in safe mode, Menu/Help/Restart in Safe Mode

Restarted in Safe Mode. There was no change in behavior.
Comment 5 Paul Roberts 2024-12-12 19:04:09 UTC 
(In reply to Paul Roberts from comment #4)
> (In reply to m_a_riosv from comment #3)
> > No issue with
> > Version: 24.8.4.1 (X86_64) / LibreOffice Community
> > Build ID: 1be9007f5d86a3741c366527d13e2970cbeef057
> > CPU threads: 16; OS: Windows 11 X86_64 (10.0 build 26100); UI render:
> > Skia/Vulkan; VCL: win
> > Locale: es-ES (es_ES); UI: en-US
> > Calc: CL threaded
> > 
> > Please test in safe mode, Menu/Help/Restart in Safe Mode
> 
> Restarted in Safe Mode. There was no change in behavior.

I have also uninstalled Libreoffice and installed the latest version downloaded from the web site.
Comment 6 Paul Roberts 2024-12-13 15:57:02 UTC 
Installing the latest update to my Mac OS Libreoffice is now working what appears to be properly.

Thanks your participation in helping me solve this very perplexing problem. I am seriously disappointed in the whole Apple realm right now.