I installed LO 24.8.4.2 (X86_64) and its help pack to the same directory. LO Calc and the other modules will not show Help. They are looking for an HTML file (LibreOffice/help/index.html), which does not exist. In Tools-> Options there is no path for Help. I tried LO in Safe Mode with the same result. The URL of the webpage that opens when I press F1: file:///E:/Program%20Files/LibreOffice/help/index.html?Target=scalc/SC_HID_SC_WIN_GRIDWIN&Language=en-US&System=WIN&Version=24.8 The message on the webpage that appears: Your file couldn’t be accessed It may have been moved, edited, or deleted. ERR_FILE_NOT_FOUND In Tools -> Options -> I have selected "Warn if local help is not installed". If I close LO and uninstall the newest Help system and restart LO I am not notified that local Help is not installed. Version: 24.8.4.2 (X86_64) / LibreOffice Community Build ID: bb3cfa12c7b1bf994ecc5649a80400d06cd71002 CPU threads: 12; OS: Windows 11 X86_64 (10.0 build 26100); UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded Windows 11 Pro, up to date with all Updates.
What install method? Did you download LibreOffice_24.8.4.2_Win_x86-64.msi and LibreOffice_24.8.4.2_Win_x86-64_helppack_en-US.msi and check their HASH values [1]? Did you actually install to "E:\Program Files", that would be a Custom install and to get the Help into the Program folder both would require a TARGETDIR= adjustment. =-ref-= [1] https://downloadarchive.documentfoundation.org/libreoffice/old/24.8.4.2/win/x86_64/LibreOffice_24.8.4.2_Win_x86-64.msi.mirrorlist https://downloadarchive.documentfoundation.org/libreoffice/old/24.8.4.2/win/x86_64/LibreOffice_24.8.4.2_Win_x86-64_helppack_en-US.msi.mirrorlist
Dear delphidoc, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear delphidoc, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp