Bug 165292 - LOWriter 25.2 images, boundaries and lines not displayed anymore from halfway in document
Summary: LOWriter 25.2 images, boundaries and lines not displayed anymore from halfway...
Status: RESOLVED FIXED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
25.2.0.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-02-17 14:34 UTC by Patrick Dijkgraaf
Modified: 2025-03-31 18:44 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Comparison between first half and second half of the document (326.06 KB, image/png)
2025-02-17 14:38 UTC, Patrick Dijkgraaf
Details

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Description Patrick Dijkgraaf 2025-02-17 14:34:07 UTC
Description:
I have a pretty elaborate Writer document (32MB, ~1100 pages, lots of tables, calculations, custom properties, images).

It was working great in LO Writer 24.8.4, but in 25.2.0.3 I am having issues with it.

In the first part of the document all is well, but from about halfway through the document, display is broken:

- Images no longer displayed
- Lines no longer displayed
- Boundaries no longer displayed

I can confirm it is a display issue, because a PDF export looks fine.
Also, after rollback to 24.8.4 it display correctly throughout the entire document.

OS: Arch Linux (fully updated)

The issue starts at page 503. When I delete the first ~490 pages, the (new) first pages (which were previously broken) are now fine an the issue starts again at page 556.

Tried renaming /home/patrick/.config/libreoffice to /home/patrick/.config/libreoffice.ori, to start with fresh settings, but that did not help.

Steps to Reproduce:
1. Open my pretty large document
2. Scroll down to about halfway
3. Images, Lines and Boundaries no longer displayed

Actual Results:
Text is readable, but Images, Lines and Boundaries are no longer displayed

Expected Results:
Images, Lines and Boundaries should still be displayed


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Version: 25.2.0.3 (X86_64) / LibreOffice Community
Build ID: 520(Build:3)
CPU threads: 16; OS: Linux 6.13; UI render: default; VCL: kf6 (cairo+wayland)
Locale: nl-NL (en_GB.UTF-8); UI: en-US
25.2.0-1
Calc: threaded
Comment 1 Patrick Dijkgraaf 2025-02-17 14:38:17 UTC
Created attachment 199243 [details]
Comparison between first half and second half of the document

This image shows a comparison between first half and second half of the document.

Tables and Page layouts are the same, just images, lines and boundaries no longer displayed.
Comment 2 Xisco Faulí 2025-02-17 14:48:33 UTC
Thanks for reporting this issue.
It looks like a duplicated of bug 164185

*** This bug has been marked as a duplicate of bug 164185 ***
Comment 3 Buovjaga 2025-02-17 14:55:13 UTC
(In reply to Xisco Faulí from comment #2)
> Thanks for reporting this issue.
> It looks like a duplicated of bug 164185
> 
> *** This bug has been marked as a duplicate of bug 164185 ***

Not sure about this as the report is talking about "halfway". Patrick: can you confirm View - Boundaries is active?
Comment 4 Patrick Dijkgraaf 2025-02-17 15:02:50 UTC
Correct, View - Boundaries is enabled.

As you can see in the attachment, in the first part of the document Images, Boundaries and (table) lines are visible.

Further along the document they suddenly are not displayed anymore. But they are looking fine in a PDF export, so the info is in de document, just not displayed anymore.

The checkboxes you see are Bullets. They are displayed fine. As is the tabel cell backgroud color.

As far as I can see, the issue is limited to Images, Boundaries and (table) lines from further along a (large) document.

Due to Intelletual Property in the document, I am unfortunately not able to publicly share the entire document.
Comment 5 Buovjaga 2025-02-17 15:13:12 UTC
(In reply to Patrick Dijkgraaf from comment #4)
> Due to Intelletual Property in the document, I am unfortunately not able to
> publicly share the entire document.

This might help: https://wiki.documentfoundation.org/QA/Bugzilla/Sanitizing_Files_Before_Submission
Comment 6 Patrick Dijkgraaf 2025-02-17 15:18:25 UTC
(In reply to Buovjaga from comment #5)
> (In reply to Patrick Dijkgraaf from comment #4)
> > Due to Intelletual Property in the document, I am unfortunately not able to
> > publicly share the entire document.
> 
> This might help:
> https://wiki.documentfoundation.org/QA/Bugzilla/
> Sanitizing_Files_Before_Submission

Thanks. Although that may help removing personal/private information, we would still not want our competitors to get their hands on the rest of the information in the document... :-)

(It's a template we use for our Technical Design Documents, which we charge our customers for)
Comment 7 Patrick Dijkgraaf 2025-02-25 12:36:29 UTC
If it helps, I might be able to share the document privately with someone who is willing/able to troubleshoot this.
Comment 8 Buovjaga 2025-02-25 12:46:10 UTC
(In reply to Patrick Dijkgraaf from comment #7)
> If it helps, I might be able to share the document privately with someone
> who is willing/able to troubleshoot this.

Alright, you can email it to me and we can continue in private email as needed.
Comment 9 Patrick Dijkgraaf 2025-02-25 12:53:57 UTC
(In reply to Buovjaga from comment #8)
> (In reply to Patrick Dijkgraaf from comment #7)
> > If it helps, I might be able to share the document privately with someone
> > who is willing/able to troubleshoot this.
> 
> Alright, you can email it to me and we can continue in private email as
> needed.

Thanks! I have sent you a link to download the document.

Yes, I know it's large/complex. :-)
Unfortunately, it does not seem to be an option to use master/subdocuments as styles and custom properties don't propagate from the master document to the subdocuments.

Hope you can find what is going on. As said, in LO 24.8.4, all is fine.
Comment 10 Buovjaga 2025-02-25 18:05:07 UTC
(In reply to Patrick Dijkgraaf from comment #9)
> (In reply to Buovjaga from comment #8)
> > (In reply to Patrick Dijkgraaf from comment #7)
> > > If it helps, I might be able to share the document privately with someone
> > > who is willing/able to troubleshoot this.
> > 
> > Alright, you can email it to me and we can continue in private email as
> > needed.
> 
> Thanks! I have sent you a link to download the document.
> 
> Yes, I know it's large/complex. :-)
> Unfortunately, it does not seem to be an option to use master/subdocuments
> as styles and custom properties don't propagate from the master document to
> the subdocuments.
> 
> Hope you can find what is going on. As said, in LO 24.8.4, all is fine.

Thanks. Good news: I can reproduce with 25.2.0, but not with my fresh master build nor with the latest commit in the 25.2 bibisect repo. 25.2.1 should be released this week, so let's see how it works for you.

Arch Linux 64-bit
Version: 25.2.0.3 (X86_64) / LibreOffice Community
Build ID: 520(Build:3)
CPU threads: 8; OS: Linux 6.13; UI render: default; VCL: kf6 (cairo+wayland)
Locale: fi-FI (fi_FI.UTF-8); UI: en-US
25.2.0-1
Calc: threaded

Arch Linux 64-bit
Version: 25.8.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 4332e34565823cb6fa53e33e1c6d6bdfd372ec87
CPU threads: 8; OS: Linux 6.13; UI render: default; VCL: kf6 (cairo+wayland)
Locale: fi-FI (fi_FI.UTF-8); UI: en-US
Calc: CL threaded
Built on 25 February 2025
Comment 11 Patrick Dijkgraaf 2025-02-26 08:30:48 UTC
Good to hear!

I'll report back when I get the update! :-)
Comment 12 Patrick Dijkgraaf 2025-02-27 21:31:30 UTC
Unfortunately, it I still have the problem after upgrading to LO 25.2.1.

Version: 25.2.1.2 (X86_64) / LibreOffice Community
Build ID: 520(Build:2)
CPU threads: 16; OS: Linux 6.13; UI render: default; VCL: kf6 (cairo+wayland)
Locale: nl-NL (en_GB.UTF-8); UI: en-US
25.2.1-1
Calc: threaded
Comment 13 Buovjaga 2025-02-28 11:24:35 UTC
(In reply to Patrick Dijkgraaf from comment #12)
> Unfortunately, it I still have the problem after upgrading to LO 25.2.1.

Mystery solved and good news: the commit that fixed this issue is e0a6771a1c7e7ae662982c705ef28b59f815fe60

If you go to bug 164403 and look at the Whiteboard field, you see:
target:25.8.0 target:25.2.2

So we have to wait until 25.2.2 to get the fix in that version line. However, it is possible that the release schedule for 25.2.2 will be expedited, if we get a certain macOS UI colour issue fixed in time.
Comment 14 Patrick Dijkgraaf 2025-02-28 11:50:58 UTC
(In reply to Buovjaga from comment #13)
> (In reply to Patrick Dijkgraaf from comment #12)
> > Unfortunately, it I still have the problem after upgrading to LO 25.2.1.
> 
> Mystery solved and good news: the commit that fixed this issue is
> e0a6771a1c7e7ae662982c705ef28b59f815fe60
> 
> If you go to bug 164403 and look at the Whiteboard field, you see:
> target:25.8.0 target:25.2.2
> 
> So we have to wait until 25.2.2 to get the fix in that version line.
> However, it is possible that the release schedule for 25.2.2 will be
> expedited, if we get a certain macOS UI colour issue fixed in time.

Great, thanks for the update!
Comment 15 Patrick Dijkgraaf 2025-03-31 18:44:22 UTC
Hi.

I can confirm that 25.2.2 has solved my issue!