Bug 165353 - Writer - Insert - Media - Scanner - Select Source / Acquire is non-functional on macOS
Summary: Writer - Insert - Media - Scanner - Select Source / Acquire is non-functional...
Status: RESOLVED DUPLICATE of bug 141507
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
24.8.3.2 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Scanning
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Reported: 2025-02-20 11:47 UTC by Alex Thurgood
Modified: 2025-02-21 09:28 UTC (History)
3 users (show)

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Description Alex Thurgood 2025-02-20 11:47:18 UTC 
Description:
1) Open a new Writer document.
2) Menu Insert > Media > Scanner > Select source

No reaction, no dialog, nothing happens.

My OS-registered scanner is a HP PageWide MFP printer scanner.

Similarly, if I use Insert > Media > Scanner > Acquire

I get an error message that no source has been defined.

 



Steps to Reproduce:
See above

Actual Results:
Inserting from scanner not functional.

Expected Results:
Should be able to choose and use a scanner from the Insert menu.


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Version: 24.8.3.2 (AARCH64) / LibreOffice Community
Build ID: 48a6bac9e7e268aeb4c3483fcf825c94556d9f92
CPU threads: 8; OS: macOS 15.3.1; UI render: Skia/Raster; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Calc: threaded
Comment 1 Jessica 2025-02-20 14:47:39 UTC 
Thank you for reporting the bug. I can not reproduce the bug in 

Version: 25.2.0.3 (X86_64) / LibreOffice Community
Build ID: e1cf4a87eb02d755bce1a01209907ea5ddc8f069
CPU threads: 16; OS: Windows 11 X86_64 (10.0 build 22631); UI render: Skia/Vulkan; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded

and in 

Version: 25.8.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 7a84593ec130b41da35d98fe7d45a71706935909
CPU threads: 16; OS: Windows 11 X86_64 (build 22631); UI render: Skia/Vulkan; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded

Maybe it is a MacOS issue.
Comment 2 V Stuart Foote 2025-02-20 15:07:36 UTC 
@Alex, how have you configured TWAIN support for your scanner on Sequoia to pass scanner images into LibreOffice.

My understanding [1] is that you still do need vendor provided drivers, and then TWAIN will work via the Image Capture app?

Is Image Capture even working for you to be able to pass in to LibreOffice?

=-ref-=
[1] https://support.apple.com/guide/mac-help/set-up-a-scanner-to-use-with-mac-mh28039/mac
Comment 3 Mike Kaganski 2025-02-20 15:30:17 UTC 
Please avoid mixing macOS scanner support issue with Windows scanner support issue. These two topics are completely different.
Comment 4 V Stuart Foote 2025-02-20 16:03:33 UTC 
(In reply to V Stuart Foote from comment #2)
> @Alex, how have you configured TWAIN support for your scanner on Sequoia to
> pass scanner images into LibreOffice.

Guess swap Apple Image Capture Architecture (ICA) support for SANE rather than TWAIN in the above...
Comment 5 Alex Thurgood 2025-02-21 09:28:55 UTC 
Seems like this has actually been around for a long time, as I already commented on it back in 2021 in bug 141507.

*** This bug has been marked as a duplicate of bug 141507 ***