I just downloaded the "LibreOffice_25.2.0_Win_x86-64.msi" installer from https://www.libreoffice.org/download/download-libreoffice/ and tried to install it on Windows 11 Pro 24H2. The installation stops with the following message: "To install LibreOffice 25.2.0.3 on Windows 8.1, first install the April 2014 update package (KB2919355)" (I translated the message, as I am using the pt-BR localization).
Mike, any ideas here?
No idea, only a guess (based on how I implemented the check) that this could be possible on some kind of hacked system (i.e., with some modified kernel32.dll, which shows a version less/equal to 6.3.9600.17030, which is Windows 8.1).
I don't know if it helps, but installer of previous releases used to work on the very same system (I'm actually trying to update LibreOffice). P.S.: I just tried to install 25.2.1.2 release and I got the same message.
I get this error too. And my system is not hacked in any way, its a business Laptop from my company. Dell Latitude 5530 running windows 11 23H2.
I got the same error trying to install LibreOffice 25.2.2 on a Dell Latitude 5450, Windows 11 Enterprise 24H2, OS build 26100.2894 (Windows Feature Experience Pack 1000.26100.36.0). Not hacked, company laptop.
This should be the version information from kernel32.dll: PS D:\> $signature = @" >> [DllImport("kernel32.dll")] >> public static extern uint GetVersion(); >> "@ PS D:\> $os = [System.BitConverter]::GetBytes((Add-Type -MemberDefinition $signature -Name "Win32OSVersion" -Namespace Win32Functions -PassThru)::GetVersion()) PS D:\> $os 10 0 244 101 PS D:\> [System.BitConverter]::ToInt16(([byte]$os[2],[byte]$os[3]),0) 26100 PS D:\> The first number should be the major version, the second the minor version, and the converted last two values (26100) the build number.
I tested a few installation packs, seems that the first occurrence of this bug is 24.8.5.1. I was able to install version 24.8.4.2, but not any newer versions. After that, I managed to upgrade it to version 25.2.2.2 with winget. PS C:\Windows\System32> winget upgrade Name Id Version Available Source ------------------------------------------------------------------------------------------------------------------ Logitech Options Logitech.Options 10.22.14 10.24.3 winget Mozilla Thunderbird (x64 en-US) Mozilla.Thunderbird 136.0.1 137.0.1 winget Notepad++ (64-bit x64) Notepad++.Notepad++ 8.7.8 8.7.9 winget Oh My Posh JanDeDobbeleer.OhMyPosh 25.5.1 25.13.0 winget LibreOffice 24.8.4.2 TheDocumentFoundation.LibreOffice 24.8.4.2 25.2.2.2 winget Microsoft ASP.NET Core 8.0.12 - Shared Framework (x64) Microsoft.DotNet.AspNetCore.8 8.0.12 8.0.14 winget Bitwarden Bitwarden.Bitwarden 2025.2.1 2025.3.0 winget 7 upgrades available. PS C:\Windows\System32> winget upgrade --id TheDocumentFoundation.LibreOffice Found LibreOffice [TheDocumentFoundation.LibreOffice] Version 25.2.2.2 This application is licensed to you by its owner. Microsoft is not responsible for, nor does it grant any licenses to, third-party packages. This package requires the following dependencies: - Packages Microsoft.VCRedist.2015+.x64 Downloading https://download.documentfoundation.org/libreoffice/stable/25.2.2/win/x86_64/LibreOffice_25.2.2_Win_x86-64.msi ██████████████████████████████ 348 MB / 348 MB Successfully verified installer hash Starting package install... Successfully installed PS C:\Windows\System32> winget list --id TheDocumentFoundation.LibreOffice Name Id Version Source ----------------------------------------------------------------------- LibreOffice 25.2.2.2 TheDocumentFoundation.LibreOffice 25.2.2.2 winget PS C:\Windows\System32>
*** Bug 166103 has been marked as a duplicate of this bug. ***