Bug 165513 - LibreOffice 25.2 not starting without error message
Summary: LibreOffice 25.2 not starting without error message
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
25.2.1.2 release
Hardware: All Windows (All)
: medium enhancement
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-02-28 14:27 UTC by Stefan
Modified: 2025-03-01 13:06 UTC (History)
1 user (show)

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Description Stefan 2025-02-28 14:27:09 UTC
Description:
I found several bug reports already on this but none did solve my problem.
Now I assume I found the solution by myself and maybe it helps other with the same behavior.

After the installation of LibreOffice 25.2.1 none of the applications started correctly.
I did not get any error message, just nothing popping up.

I assume the root case was the ransomware blocker in Windows 10.
I found a message that the soffice.bin was blocked.
After whitelistening application it worked.


Actual Results:
I found a message that the soffice.bin was blocked.
After whitelistening application it worked.

Expected Results:
Solved


Reproducible: Always


User Profile Reset: Yes

Additional Info:
It should inform the user to whitelist that application in the ransomeware blocker in Windows.
Comment 1 raal 2025-03-01 11:08:09 UTC
Please report this false positive to your antivirus/ransomware software producer. What do you mean that we should inform users? You've been informed by your antivirus software "I found a message that the soffice.bin was blocked.".
Comment 2 Stefan 2025-03-01 11:17:16 UTC
Shall I inform Microsoft? :-(
It was the integrated ransomeware from Windows 10.

I did not get the error message immediately during installation and startup.
I found it by accident in the Security Information of Microsoft.

Anyway. I just wanted to inform you and others about that finding because it might be others will have the same problem.

Otherwise just ignore the bug description.
Comment 3 raal 2025-03-01 13:06:30 UTC
(In reply to Stefan from comment #2)
> Shall I inform Microsoft? :-(
> It was the integrated ransomeware from Windows 10.

Hello, yes, only them can improve their software. I'm afraid LO cannot do anything in this area.

> 
> I did not get the error message immediately during installation and startup.
> I found it by accident in the Security Information of Microsoft.
> 
> Anyway. I just wanted to inform you and others about that finding because it
> might be others will have the same problem.
> 
> Otherwise just ignore the bug description.

see https://wiki.documentfoundation.org/Faq/General/Defender_Controlled_folder_access_exception - looks similar. 

Closing the bug.