Bug 165574 - this .docx file will open but then libreoffice becomes unresponding.
Summary: this .docx file will open but then libreoffice becomes unresponding.
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
25.2.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Performance
  Show dependency treegraph
 
Reported: 2025-03-04 23:03 UTC by Soldy
Modified: 2026-01-25 16:56 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
the file that opend and then writer crashes (406.42 KB, application/x-zip-compressed)
2025-03-04 23:06 UTC, Soldy
Details

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Description Soldy 2025-03-04 23:03:07 UTC
Description:
With the attached file, when I open it using libreoffice writer, the file seems to load as expected and its first page is shown after a few seconds. But after that, if I try to scroll the document or click on it, libreoffice does not respond. If I keep clicking on the document, windows says that libreoffice is not responding.

Steps to Reproduce:
1.Open by double clicking the FR-ES Documentation.docx
2.Wait for the file to load and the first page to appear
3.Scroll or click anywhere in the document
4.Observe the scrolling or clicking does not respond.
5.Observe windows pop up the "not responding" message

Actual Results:
Libreoffice becomes not responding and you need to use task manager to end it.

Expected Results:
Writer should have opened the document and (at least) let me scroll.


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Version: 25.2.0.3 (X86_64) / LibreOffice Community
Build ID: e1cf4a87eb02d755bce1a01209907ea5ddc8f069
CPU threads: 16; OS: Windows 11 X86_64 (10.0 build 22631); UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL threaded
Comment 1 Soldy 2025-03-04 23:06:10 UTC
Created attachment 199610 [details]
the file that opend and then writer crashes
Comment 2 m_a_riosv 2025-03-05 21:40:50 UTC
It happens with all versions of LibreOffice up to
Version: 25.8.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 1622d672b8cc721d5f9917931f6d8d999f218f7a
CPU threads: 16; OS: Windows 11 X86_64 (build 26100); UI render: Skia/Raster; VCL: win
Locale: en-US (es_ES); UI: en-GB
Calc: CL threaded

Cleaning the format of the whole file doesn't help at all.

Maybe a duplicate of tdf#163708