Bug 165654 - VIEWING: Issues with Menus and Formatting Marks in LibreOffice on Dual Monitor Setup
Summary: VIEWING: Issues with Menus and Formatting Marks in LibreOffice on Dual Monito...
Status: REOPENED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
25.2.1.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-03-09 15:47 UTC by Ricardo
Modified: 2025-03-12 21:37 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
freeze menu (121.36 KB, image/jpeg)
2025-03-09 15:47 UTC, Ricardo
Details
menu keeps flashing (805.12 KB, video/mp4)
2025-03-10 22:33 UTC, Ricardo
Details

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Description Ricardo 2025-03-09 15:47:21 UTC
Created attachment 199709 [details]
freeze menu

Bug Report: Issues with Menus and Formatting Marks in LibreOffice on Dual Monitor Setup
Product Version: LibreOffice 25.2
Operating System: Windows 11 24h2 26100.3323
Screen 1 resolution: 2880x1800 scale 200%
Screen 2 resolution: 1920x1080 scale 100%
CPU: 13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
RAM: 16 GB

Description
When opening menus in LibreOffice on a secondary display, the content of the menus does not appear. This issue occasionally leads to the menu interface freezing completely. Additionally, the formatting marks button (PI icon) does not function as expected; clicking it has no effect on both screens.

Steps to Reproduce
Connect a second monitor to your computer and extend the desktop.
Open LibreOffice on the secondary monitor.
Attempt to open any menu (e.g., File, Edit, etc.).
Observe that the menu content does not display or causes the menu to freeze.
Click on the formatting marks button (PI icon) and note that it does not toggle as expected.
Expected Behavior
The menu content should display correctly and be fully navigable on a secondary display.
Clicking the formatting marks button should toggle the visibility of formatting marks.
Actual Behavior
Menu content fails to display or causes freezing when accessed on a secondary monitor.
The formatting marks button does not respond when clicked.
Additional Details
Graphics Driver: Ensure your graphics drivers are updated to the latest version available.
Display Settings: Confirmed that display settings are configured correctly for extended desktop mode in Windows 11.
Tried running LibreOffice in Safe Mode and the issues persist.
Disabling hardware acceleration in the settings had no effect.
Comment 1 m_a_riosv 2025-03-09 23:13:22 UTC
Please test in safe mode, Menu/Help/Restart in Safe Mode

Please paste here the information on Menu/Help/About LibreOffice (There is an icon to copy)
Comment 2 Ricardo 2025-03-10 22:33:47 UTC
Created attachment 199727 [details]
menu keeps flashing

Version: 25.2.1.2 (X86_64) / LibreOffice Community
Build ID: d3abf4aee5fd705e4a92bba33a32f40bc4e56f49
CPU threads: 20; OS: Windows 11 X86_64 (10.0 build 26100); UI render: Skia/Raster; VCL: win
Locale: pt-BR (pt_BR); UI: pt-BR
Calc: threaded

I tested it in safe mode. The menu keeps flashing. I recorded a video of the problem to make it easier (attachment).
Comment 3 m_a_riosv 2025-03-11 03:14:41 UTC
Please test modifying Skia options in Menu>Tools>Options>LibreOffice>View

Sometimes update the graphics driver from the vendor, not only win update, help to solve issues.
Comment 4 Ricardo 2025-03-12 18:57:10 UTC
I tried to change the Skia options - it didn't work, the menu keeps flashing...

the graphics driver is up to date (from the vendor)

I noticed that if I move the menu, the bug disappears at that moment, but every time I open the menu, I have to move it to see the content.

I also tried changing the scale on screen 1 from 200% to 100%, keeping the resolution on screen 2 at 100% - and restarting Writer.

In this scenario, the system works fine.

However, when I return the scale to 200% on screen 1, the bug returns.

It seems that the defect manifests itself if one monitor is scaled at 100% and the other at 200%. In between resolutions, the system works.
Comment 5 m_a_riosv 2025-03-12 21:37:05 UTC
Could you test with a different scale than 200, e.g. 190 or 210?