166031 – LibreOffice 25.2.2 freezes - won't launch and can't open existing files (using Win 11), files that do open freeze then get LibreOffice not responding.

Bug 166031 - LibreOffice 25.2.2 freezes - won't launch and can't open existing files (using Win 11), files that do open freeze then get LibreOffice not responding.

Summary: LibreOffice 25.2.2 freezes - won't launch and can't open existing files (usin...

Status:	RESOLVED INSUFFICIENTDATA

Alias:	None

Product:	LibreOffice
Classification:	Unclassified
Component:	LibreOffice (show other bugs)
Version: (earliest affected)	unspecified
Hardware:	All All

Importance:	medium normal
Assignee:	Not Assigned

URL:
Whiteboard:
Keywords:

Depends on:
Blocks:

Reported:	2025-04-03 15:34 UTC by jabelonger
Modified:	2026-01-29 10:23 UTC (History)
CC List:	3 users (show)

See Also:
Crash report or crash signature:

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.

Description jabelonger 2025-04-03 15:34:10 UTC

Downloaded LibreOffice 25.2.2 on April 3, 2025 and some of my writer, calc or draw files do not open.  Those that do open, when I click to edit them it crashes and I get the message "LibreOffice not responding".  
I reverted back to LibreOffice 24.8.6 and now no problems.
Something wrong big time with 25.2.2.

Comment 1 m_a_riosv 2025-04-03 23:53:37 UTC

Please test in safe mode, Menu/Help/Restart in Safe Mode

Comment 2 QA Administrators 2025-12-25 03:11:42 UTC Comment hidden (obsolete)

Dear jabelonger,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 3 QA Administrators 2026-01-29 10:23:05 UTC

Dear jabelonger,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp