Description: Libreoffice does not start. It must be started in SAFE mode to open a file. I have reinstalled it but there is no change in status. Steps to Reproduce: 1.Try to start the Libreoffice 2. 3. Actual Results: Libreoffice does not start. It must be started in safe mode!! Expected Results: Does not start Reproducible: Always User Profile Reset: No Additional Info: Version: 25.2.2.2 (X86_64) / LibreOffice Community Build ID: 7370d4be9e3cf6031a51beef54ff3bda878e3fac CPU threads: 16; OS: Windows 11 X86_64 (10.0 build 26100); UI render: default; VCL: win Locale: en-IN (en_IN); UI: en-GB Calc: threaded
Please don't set up your own reports as new, any other else should confirm it. Please test with a clean profile. https://wiki.documentfoundation.org/UserProfile
Hello dhananjoygupta@gmail.com, I can't confirm that the bug is present in master. Version: 25.2.2.2 (X86_64) / LibreOffice Community Build ID: 7370d4be9e3cf6031a51beef54ff3bda878e3fac CPU threads: 12; OS: Windows 10 X86_64 (10.0 build 19045); UI render: Skia/Vulkan; VCL: win Locale: en-US (en_FI); UI: en-US Calc: threaded
Have you tested with a clean profile?
I tested with a clean profile on Windows 11, however I am unable to reproduce the bug. Version: 25.2.2.2 (X86_64) / LibreOffice Community Build ID: 7370d4be9e3cf6031a51beef54ff3bda878e3fac CPU threads: 8; OS: Windows 11 X86_64 (10.0 build 22631); UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded Version: 25.8.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: fa357e4a0a44471637373302c4391e6b0c2f1a20 CPU threads: 8; OS: Windows 11 X86_64 (build 22631); UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded
(In reply to m_a_riosv from comment #1) > Please don't set up your own reports as new, any other else should confirm > it. > > Please test with a clean profile. > https://wiki.documentfoundation.org/UserProfile dhananjoygupta@gmail.com, please clean your profile according the instructions and test again. Thanks
@dhananjoygupta, please post the following additional items: 1. 'winver' details for your os/DE, we need the 26100.xxxx number, like this: Microsoft Windows Version 24H2 (OS Build 26100.3775) 2. GPU device properties from a run of 'vulkaninfo | more' partway down the report, like this: Device Properties and Extensions: ================================= GPU0: VkPhysicalDeviceProperties: --------------------------- apiVersion = 1.4.303 (4210991) driverVersion = 572.60.0.0 (2400124928) vendorID = 0x10de deviceID = 0x2803 deviceType = PHYSICAL_DEVICE_TYPE_DISCRETE_GPU deviceName = NVIDIA GeForce RTX 4060 Ti pipelineCacheUUID = a552de6d-1faf-8ad5-3314-6af41289f0a5
Win 11, but OP has yet to identify GPU and driver. Likely another dupe of bug 166122
Dear dhananjoygupta, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear dhananjoygupta, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp