Bug 166080 - Libreoffice does not start
Summary: Libreoffice does not start
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
25.2.2.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-04-08 05:13 UTC by dhananjoygupta
Modified: 2025-04-19 00:27 UTC (History)
4 users (show)

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Crash report or crash signature:

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Description dhananjoygupta 2025-04-08 05:13:00 UTC 
Description:
Libreoffice does not start. It must be started in SAFE mode to open a file. I have reinstalled it but there is no change in status.

Steps to Reproduce:
1.Try to start the Libreoffice
2.
3.

Actual Results:
Libreoffice does not start. It must be started in safe mode!!

Expected Results:
Does not start


Reproducible: Always


User Profile Reset: No

Additional Info:
Version: 25.2.2.2 (X86_64) / LibreOffice Community
Build ID: 7370d4be9e3cf6031a51beef54ff3bda878e3fac
CPU threads: 16; OS: Windows 11 X86_64 (10.0 build 26100); UI render: default; VCL: win
Locale: en-IN (en_IN); UI: en-GB
Calc: threaded
Comment 1 m_a_riosv 2025-04-10 00:08:45 UTC 
Please don't set up your own reports as new, any other else should confirm it.

Please test with a clean profile.
https://wiki.documentfoundation.org/UserProfile
Comment 2 mikhail.machine 2025-04-10 09:19:01 UTC 
Hello dhananjoygupta@gmail.com,

I can't confirm that the bug is present in master.

Version: 25.2.2.2 (X86_64) / LibreOffice Community
Build ID: 7370d4be9e3cf6031a51beef54ff3bda878e3fac
CPU threads: 12; OS: Windows 10 X86_64 (10.0 build 19045); UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_FI); UI: en-US
Calc: threaded
Comment 3 m_a_riosv 2025-04-10 21:20:22 UTC 
Have you tested with a clean profile?
Comment 4 Brandon H. 2025-04-10 22:16:08 UTC 
I tested with a clean profile on Windows 11, however I am unable to reproduce the bug.

Version: 25.2.2.2 (X86_64) / LibreOffice Community
Build ID: 7370d4be9e3cf6031a51beef54ff3bda878e3fac
CPU threads: 8; OS: Windows 11 X86_64 (10.0 build 22631); UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

Version: 25.8.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: fa357e4a0a44471637373302c4391e6b0c2f1a20
CPU threads: 8; OS: Windows 11 X86_64 (build 22631); UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 5 raal 2025-04-12 07:08:20 UTC 
(In reply to m_a_riosv from comment #1)
> Please don't set up your own reports as new, any other else should confirm
> it.
> 
> Please test with a clean profile.
> https://wiki.documentfoundation.org/UserProfile

dhananjoygupta@gmail.com,
please clean your profile according the instructions and test again. Thanks
Comment 6 V Stuart Foote 2025-04-14 14:02:33 UTC 
@dhananjoygupta,

please post the following additional items:

1. 'winver' details for your os/DE, we need the 26100.xxxx number, like this:

Microsoft Windows
Version 24H2 (OS Build 26100.3775)

2. GPU device properties from a run of 'vulkaninfo | more' partway down the report, like this:

Device Properties and Extensions:
=================================
GPU0:
VkPhysicalDeviceProperties:
---------------------------
        apiVersion        = 1.4.303 (4210991)
        driverVersion     = 572.60.0.0 (2400124928)
        vendorID          = 0x10de
        deviceID          = 0x2803
        deviceType        = PHYSICAL_DEVICE_TYPE_DISCRETE_GPU
        deviceName        = NVIDIA GeForce RTX 4060 Ti
        pipelineCacheUUID = a552de6d-1faf-8ad5-3314-6af41289f0a5
Comment 7 V Stuart Foote 2025-04-19 00:27:04 UTC 
Win 11, but OP has yet to identify GPU and driver.

Likely another dupe of bug 166122