Bug 166441 - LibreOffice Crash when Pressing F1, a shortcut for LibreOffice Help
Summary: LibreOffice Crash when Pressing F1, a shortcut for LibreOffice Help
Status: RESOLVED DUPLICATE of bug 165980
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
25.2.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-05-02 18:46 UTC by Ashley Paul
Modified: 2025-05-03 10:39 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description Ashley Paul 2025-05-02 18:46:24 UTC
Description:
I noticed this behavior upon either pressing F1 button or choosing LibreOffice Help from Help in menu-bar, LibreOffice crashes offering a document recovery window and an exception is thrown in terminal: terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'

Steps to Reproduce:
1. Open LibreOffice or any of its applications
2. Press Help from the menu-bar
3. Press on LibreOffice Help or simply press its shortcut F1

Actual Results:
LibreOffice Crashes throwing an exception of "terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'"

Expected Results:
A help window is opened I guess


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Version: 25.2.3.2 (X86_64)
Build ID: 520(Build:2)
CPU threads: 4; OS: Linux 6.14; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 1 BogdanB 2025-05-02 19:11:40 UTC
No problem on
Version: 25.2.0.3 (X86_64) / LibreOffice Community
Build ID: e1cf4a87eb02d755bce1a01209907ea5ddc8f069
CPU threads: 16; OS: Linux 6.8; UI render: default; VCL: gtk3
Locale: ro-RO (ro_RO.UTF-8); UI: en-US
Calc: threaded
Comment 2 BogdanB 2025-05-02 19:16:35 UTC
Working also in 
Version: 25.2.3.2 (X86_64) / LibreOffice Community
Build ID: bbb074479178df812d175f709636b368952c2ce3
CPU threads: 16; OS: Linux 6.8; UI render: default; VCL: gtk3
Locale: ro-RO (ro_RO.UTF-8); UI: en-US
Calc: threaded
Comment 3 m_a_riosv 2025-05-03 00:53:46 UTC
Maybe related to https://bugs.documentfoundation.org/show_bug.cgi?id=165980
Comment 4 Julien Nabet 2025-05-03 10:04:41 UTC
On which Linux distrib are you?
Did you install LO from distrib repository or did you download from TDF ?
Also, did you install LO help package?
Comment 5 Ashley Paul 2025-05-03 10:34:19 UTC
(In reply to Julien Nabet from comment #4)
> On which Linux distrib are you?
> Did you install LO from distrib repository or did you download from TDF ?
> Also, did you install LO help package?

I use Fedora 42 and installed LibreOffice from the offical fedora repositories back in 41
Comment 6 Ashley Paul 2025-05-03 10:36:56 UTC
(In reply to m_a_riosv from comment #3)
> Maybe related to https://bugs.documentfoundation.org/show_bug.cgi?id=165980

I think so, will mark this as a duplicate
Comment 7 Ashley Paul 2025-05-03 10:38:00 UTC

*** This bug has been marked as a duplicate of bug 165980 ***
Comment 8 Julien Nabet 2025-05-03 10:39:04 UTC
(In reply to Ashley Paul from comment #7)
> 
> *** This bug has been marked as a duplicate of bug 165980 ***

Indeed.
As a workaround, you can use online help.