Description: Happy LibreOffice user here updated to new version 5.2.2 over Memorial Weekend and after installed cannot open LibreOffice. Now when I click on the LibreOffice tab on my desktop nothing happens and cannot open LibreOffice. Steps to Reproduce: 1.Was using prev version LibreOffice 2.download new LibreOffice version 5.2.2 and install new version 3.Now cannot open LibreOffice Actual Results: Now cannot open LibreOffice. When I click on the LibreOffice button it will not open. Expected Results: It's always worked and easily opened on previous versions but now after this latest install to 5.2.2 the program will not open. Reproducible: Always User Profile Reset: No Additional Info: Normally it just opens and starts the program.
Please identify the previous version of LibreOffice youd been using. Please identify the Windows version and system hardware you've got. (run msinfo32.exe from a cmd prompt, we'd like detains from the System summary, and the Components -> Display panel). Thanks.
In the meanwhile, you may also upgrade to 25.2.3 + https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile
Dear Kim McAdams, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Kim McAdams, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp